Uber · 22 hours ago
Product Manager, Merchant Risk
Sunnyvale, CA
Full-time
Onsite
Mid Level
$161K/yr - $179K/yr
3+ years expUber's Risk team is critical to enabling trusted growth across their global marketplace by preventing fraud and abuse while minimizing friction for legitimate users. The Product Manager for Merchant Risk will own a focused product area, enhancing fairness, transparency, and fraud prevention for merchants across Uber Delivery globally.
LogisticsMobile AppsRide SharingSoftwareTransportation
Responsibilities
Own a core Merchant Risk problem area end-to-end, from discovery through delivery and iteration, aligned with Uber delivery strategy
Define the product requirements and roadmap for internal and merchant-facing risk capabilities. These capabilities must proactively address fraud, abuse, and mitigate unfair outcomes
Translate merchant pain points, operational needs, and data insights into clear product requirements (PRDs, UX flows, success metrics)
Work closely with Data Science and ML/AI teams to leverage signals, models, and GenAI-powered tooling to improve fraud detection, attribution, and decision quality
Collaborate with UX and Research to design clear, explainable, and merchant-friendly experiences for complex risk decisions
Measure impact using well-defined KPIs (e.g., fraud loss reduction, dispute rates, merchant satisfaction, operational efficiency) and iterate based on learnings
Coordinate with Risk Operations, Support, and Merchant teams to ensure solutions are practical, legally compliant, and operationally sound
Qualification
Required
3+ years of product management experience delivering software products as an individual contributor in a technology company
Strong analytical skills and comfort using data to inform decisions and measure impact
Clear written and verbal communication skills, with the ability to explain complex problems simply
Proven ability to work cross-functionally with Engineering, ML/AI, Data Science, Design, and Operations
Bachelor's degree in Computer Science, Engineering, Data/Analytics, or a related quantitative field (or equivalent experience)
Preferred
Domain Expertise: Experience in Risk, Fraud, or Trust & Safety within a multi-sided marketplace, specifically dealing with Merchant/seller trust and risk
Experience shipping GenAI/LLMs-powered products, including end-to-end lifecycle ownership (data strategy, labeling, model development, evaluation, deployment)
Business Acumen: Proven ability to drive P&L improvements or merchant metrics, with the intuition to understand how risk interventions impact the broader ecosystem levers
Strategic Judgment: Strong product instincts for navigating ambiguous problem spaces, effectively balancing competing constraints across Risk, User Experience, Operations, and Legal
MBA or equivalent business insight
Benefits
Participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible for various benefits
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
10001+ employees
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
Leadership Team
Dara Khosrowshahi
CEO
Prashanth Mahendra -Rajah
Chief Financial Officer
Recent News
2026-01-08
2026-01-08
Business Insider
2026-01-07
Company data provided by crunchbase