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City of Long Beach · 1 day ago

COMMUNITY PROGRAM SPECIALIST V (YOUTH PROGRAM MANAGER)

California, United States

Full-time

Onsite

Mid, Senior Level

4+ years exp

The City of Long Beach is a vibrant city known for its diverse community and economic development. They are seeking a Community Program Specialist V to lead and manage youth workforce development programs, providing employment services and job training to help young people achieve their career aspirations.

Association

Responsibilities

Provide strategic, visionary, and technical leadership for LBWIN’s youth portfolio, ensuring programs are cohesive, aligned with Citywide goals for economic inclusion and youth well-being, and supported by braided funding, strong performance planning, and continuous improvement

Design and refine service delivery models rooted in human-centered design, trauma-informed practice, and positive youth development, driving innovation, organizational learning, and responsive strategies that adapt to labor market trends and youth needs

Cultivate, manage, and align cross-sector partnerships—including schools, higher education, nonprofits, training providers, City departments, and employers—to strengthen career pathways, public-service talent pipelines, and regional collaboration

Represent LBWIN as a trusted convener and City ambassador, facilitating stakeholder alignment, participating in regional and City working groups, and reinforcing transparent, collaborative relationships across the youth-serving ecosystem

Provide direct supervision, performance management, and professional development for Youth Career Specialists, peer navigators, administrative staff, and temporary team members, establishing clear expectations, metrics, workflows, and decision-making pathways while reinforcing a culture of timeliness, precision, transparency, accountability, and follow-through

Develop a high-performing, mission-aligned youth services team by training staff in strength-based and equity-centered approaches, crisis intervention, conflict resolution, and youth development frameworks, and conducting structured case conferencing, documentation reviews, and quality assurance checks to ensure consistency, compliance, and cohesive team culture

Oversee full compliance and data integrity for WIOA Youth, California Volunteers, and other funding streams by ensuring 100% audit readiness, maintaining accurate CalJOBS, internal dashboards, and grant reporting tools, and implementing internal data audits, corrective action plans, and continuous improvement cycles

Drive performance through rigorous, data-informed management by integrating key metrics (enrollment, credentials, retention, ITA/OJT, supportive services, sector placements) into staff workflows, maintaining regularly updated performance dashboards, and using trend analysis to guide program and operational decisions

Serve as the operational lead for all youth payroll functions, overseeing ADP onboarding (youth and employers), timesheet approval workflows, compliance monitoring, troubleshooting, and the accurate, timely processing of wages, stipends, and incentives for all work experiences and internships

Coordinate closely with Business Engagement, Business Operations/Fiscal, and program staff to ensure all payroll-related activities adhere to youth wage policies, grant requirements, and compliant financial practices across the youth services portfolio

Provide executive oversight of the LBWIN Youth Career Services Center, ensuring it operates as a safe, accessible, culturally responsive, and developmentally appropriate environment; assign staff roles for resource area coverage, customer flow, facility maintenance and security, technology and supplies, and center calendars, while advancing the City’s goals for youth-friendly and community third spaces

Oversee youth program budgeting and resource stewardship by monitoring budgets, developing forecasts and expenditure plans, preparing financial reports, and coordinating with Business Operations, department leadership, and LBWIN leadership on grants, proposals, philanthropic partnerships, and overall responsible use of public funds

Qualification

Youth program managementGrant complianceData analysisSupervisory experienceWIOA knowledgeBudget managementCommunication skillsProblem-solving skillsTeam leadershipInterpersonal skillsOrganizational skills

Required

Graduation from an accredited college or university with a Bachelor's Degree in Business, Public Administration, or closely related field (experience offering specific and substantial preparation of duties of the position may be substituted for the required education on a year-for-year basis)

Minimum of four (4) years of recent professional experience working in social services and job training and development programs

A Master's Degree in Business, Public Administration, Social Sciences, Social Work, or closely related field from an accredited college or university may be substituted for up to one (1) year of the required professional experience

A valid motor vehicle operator's license may be required for some positions

Ability to learn, interpret, retain, and communicate technical and complex information, terminology, policies and procedures related to grant programs and compliance

Ability to research and analyze data using a systematic and logical approach

Ability to communicate clearly and concisely, both orally and in writing

Ability to understand and follow oral and written instructions and procedures

Ability to work effectively with a wide variety of people, including employers, youth residents, dislocated workers and youth, by consistently exercising tact, good judgment and a proactive, problem-solving focused communication style

Preferred

A Master's Degree in Business, Public Administration, Social Sciences, Social Work, or closely related field from an accredited college or university

Experience in a Supervisory/management capacity in social service and job training and development programs

Proficiency in the use of computers including email, internet, and office productivity software (e.g., Microsoft Office)

Experience in the public sector (e.g., government agency)

An in-depth knowledge of WIOA programs and regulations and experience implementing and adhering to federal grant guidelines and special revenue resources