Windward Communities · 1 day ago
(Sales-Focused) Community General Manager
Hamlin, NY
Full-time
Onsite
Mid, Senior Level
3+ years expWindward Communities is a growing family dedicated to creating safe, welcoming, and affordable places for people to call home. They are seeking a Community General Manager who will lead all aspects of operations and sales, guide prospective residents through the home buying and rental process, and deliver exceptional customer experiences.
Financial Services
Responsibilities
Ensures residents receive the highest levels of service consistent with Windward Communities’ Customer Service philosophy
Lead the operations of the community including but not limited to, resident support, sales and marketing, administration, and maintenance
Supervises, coaches, develops, and motivates associates and other assigned direct reporting staff
Create a welcoming and professional environment for all team members and visitors
Works closely with the Regional VP of Operations and VP of Sales to plan and manage capital expenditure initiatives, sales and marketing strategies, and drive revenues while maintaining high levels of resident satisfaction
Lead through example and with a ‘love and respect’ of the team, community, amenities, and residents
Monitors monthly operating budgets and prepares monthly explanation of P&L variances
Other duties as assigned…
Qualification
Required
Property management experience (including at least 3 years of supervisory/leadership experience) with emphasis on Selling/Leasing
Sales and negotiation skills/experience
Relationship building and ability to build rapport with employees, customers and residents
Ability to prioritize and meet deadlines in a fast-paced environment
Financial and administrative acumen
Analytical skills – ability to use data to anticipate challenges and assist with developing strategic action plans
Agile and highly adaptable mindset, with the ability to pivot quickly in response to evolving business needs
Strong tech/digital skills (navigating websites, spreadsheets, email, and other tools)
Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
A valid driver's license, clean driving record, and automobile insurance
Preferred
Previous experience in manufactured housing industry (highly desired)
Existing knowledge and experience with Excel and Salesforce (highly desired)
Benefits
Health, Dental, Vision Insurance plan options
Industry-leading Paid Time Off plan
401k
And more…
Company
Windward Communities
The Place You Call Home.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase