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Leidos · 21 hours ago

Day-Staff Tier 2 System Maintainer

Aurora, CO

Full-time

Onsite

Mid Level

$87K/yr - $157K/yr

4+ years exp

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. The role involves ensuring the availability of mission processors through proactive Tier 2 software maintenance and leading incident and problem management to resolve issues.

ComputerGovernmentInformation ServicesInformation TechnologyNational SecuritySoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Ensure the availability of mission processors through proactive Tier 2 SW maintenance

Lead the performance of incident and problem management to resolve or escalate issues

Support configuration management and change management activities

Support service transitions including migrations to cloud infrastructure

Lead request fulfillment activities including account management and configuration changes

Coordinate with other software maintenance, operations and engineering contracts as required

Lead and ensure the documentation all work performed via ticketing system

Create, update or enhance maintenance and operations documentation

Ensure security of mission processors and IT infrastructure

Provide call-in support as required

Qualification

TS/SCI with PolygraphDoD 8570 certificationTier 2 software maintenanceLinux command lineDatabase managementTCP/IP networkingInformation system securityConfiguration managementChange managementMission operations experienceSystems engineeringSoftware developmentITIL FrameworkCommunicationTeam collaboration

Required

United States' citizen with current TS/SCI with Polygraph

Bachelor's Degree with 4+ years of experience or 4 additional years of experience in lieu of degree

Current DoD 8570 certification applicable to the position (typically Security+)

4+ years' experience performing Tier 2 software maintenance on mission critical systems

Proven experience with one or more of the following technical disciplines: Current and legacy software development languages and tools (i.e. C, C++, Java, XMIDAS), Linux, including extensive command line use, Enterprise storage management and configuration, Database management systems and tools (i.e. Oracle, MySQL), TCP/IP networking in an enterprise environment, Information system security, including IAVA management and ICD 503 compliance

Experience supporting configuration management, change management and service transition

Excellent verbal and written communication skills

Proven ability to work collaboratively and constructively as part of a team

Must be willing to perform call-in support as required