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NetImpact Strategies Inc. · 23 hours ago

Senior Change Management Analyst

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

NetImpact Strategies Inc. is a trusted advisor driving impact through digital transformation for the Federal Government. The Senior Change Management Analyst plays a pivotal role in establishing a scalable system to enhance safety and efficiency, coordinating system change activities and collaborating with stakeholders to ensure effective change implementation.

Information Technology & Services

Growth Opportunities

Responsibilities

Lead efforts to analyze data sources, identify the best sources for stakeholder information, and establish and maintain relationships with key points of contact

Develop relationships with stakeholders and has a working knowledge of the organization's business operations, objectives, and industry context to align change initiatives with strategic goals

Analyze the impact of proposed changes on various aspects of the organization, including processes, systems, culture, and people

Execute a plan to collect and update stakeholder information, establish mechanisms to collect feedback for ensuring ongoing data accuracy and relevance, and adjust plan for effective change management strategy

Coordinate with the client and other Organizational Change Management (OCM) representatives to ensure stakeholder information is consistently reviewed and updated

Assist in articulating requirements for the Stakeholder Management Tool to aligns with the needs of the stakeholders

Support the development, testing, and training activities related to the stakeholder management tool and coordinate with training specialist to develop training objectives in meeting OCM needs

Support OCM process and oversee development of OCM plans and other project deliverables: roadmap, communications plan, training plan, strategy, etc

Helps to identify and support key performance indicators (KPIs) and metrics to measure the success of the change initiative

Tracks progress and provide regular reports to leadership and stakeholders

Supports pre/post-implementation surveys and the data collection, analysis, and reporting of results

Ensure tool compliance with Government data categorization and protection standards

Apply OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-Step Model, Lewin's Change Management Model) to develop and implement OCM assessments and strategies

Work with training specialists to define training objectives and support the delivery of tailored training programs for stakeholders

Qualification

Organizational Change ManagementStakeholder ManagementChange Management TheoriesData AnalysisCommunication SkillsTraining DevelopmentDigital Tools ExperienceFederal Consulting ExperienceAdvanced CertificationsLeadership Skills

Required

Bachelor's degree with at least 8 years of experience in organizational change management, consulting, or related fields, with a proven track record of leading large-scale change initiatives

Strong written and verbal communication skills to convey the purpose and benefits of change, as well as to engage and influence stakeholders effectively

Understanding of OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-step Model, Lewin's Change Management Model)

Experience in collecting and analyzing stakeholder feedback, identifying trends, and making recommendations to refine OCM strategies. Understands human behavior, motivation, and group dynamics in the context of change

Understands stakeholders needs, concerns, and influence within their organization

Excellent communication skills, written and verbal

Excellent organization skills

Preferred

Experience with digital tools for managing stakeholder information, providing reports, and creating dashboards

Eligible candidates with federal experience are prioritized

Experience with using ServiceNow

Advanced change management certifications (e.g., Prosci Change Management Advanced Practitioner) is a plus. Prosci Certified Change Practitioner, Program Management Professional (PgMP), or equivalent certifications is a plus

Previous Federal Consulting Experience