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Enphase Energy · 22 hours ago

IT Desktop and Network Support Engineer

Boise, Idaho

Full-time

Hybrid

Mid Level

$57K/yr - $90K/yr

Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. The IT Desktop and Network Engineer will be responsible for providing comprehensive IT support, managing network infrastructure, and ensuring the smooth operation of IT systems.

EnergyRenewable EnergySemiconductorSolar

H1B Sponsor Likely

Responsibilities

Configure and maintain desktops and laptops using Microsoft Intune and Active Directory for device and user administration

Deploy, configure, and troubleshoot network switches and routers to ensure high availability and optimal performance

Administer and support VMware and Nutanix environments, including ESXi hosts, virtual machines, network virtualization, and VSAN configurations

Deploy and manage on-premises Dell PowerEdge servers ensuring reliability and scalability

Install, configure, and maintain Windows and Linux (CentOS, RHEL, Ubuntu) operating systems on both virtual and physical infrastructure

Manage Windows Active Directory, including domain controller configuration and support

Experience on using Apple Business Manager and Microsoft Autopilot for building laptops

Troubleshoot and resolve issues related to DNS, DHCP, and LDAP authentication services

Configure and support print servers on Windows File Servers, including spooler service troubleshooting and printer/scanner issue resolution

Administer boardroom and video conferencing systems, ensuring seamless functionality during meetings and events

Manage user accounts, email services, and application support within the Microsoft 365 ecosystem

Provision and manage AWS services including EC2, S3, VPC, IAM, and CloudFormation

Configure and maintain TLS certificates using AWS Certificate Manager (ACM) and ensure secure communication across services

Support & Manage Elastic Load Balancers (ELB/ALB) for high availability and traffic distribution

Monitor and troubleshoot cloud resources using AWS CloudWatch, CloudTrail, and Config

Monitor & support containerized applications using ECS, EKS, or Docker on EC2

Support hybrid cloud environments and integrations with on-prem infrastructure

Travel quarterly to remote sites to provide hands-on IT support and ensure alignment with local infrastructure needs

Qualification

Network infrastructureVirtualization servicesWindowsLinux OSActive DirectoryDell server managementAWS servicesJIRA service deskDNSDHCPLDAPCustomer service skillsCommunication skills

Required

Bachelor's degree in information technology, Computer Science, or related field

Extensive experience in IT systems and network support

Strong knowledge of network infrastructure, including switches, routers, and firewalls

Proficiency in virtualization services and Dell server management

Experience with Windows and Linux operating systems

Excellent troubleshooting skills and the ability to work independently