Athelas · 2 months ago
Senior Implementation Consultant
Mountain View, CA
Full-time
Onsite
Senior Level
$120K/yr - $160K/yr
6+ years expCommure is a company focused on simplifying healthcare through innovative AI solutions. As a Senior Implementation Consultant, you will ensure efficient client onboarding and collaborate across various teams to enhance operational processes and metrics.
BiotechnologyHealth CareLife Science
Responsibilities
Ensure the efficient and timely execution of all essential aspects of client onboarding, from project initiation to launch
Engage in cross-functional collaboration with key internal stakeholders, including our Launcher, Account Management, Product, Engineering, and other Operations teams, to provide an exceptional experience for every customer
Contribute to designing and implementing systems and processes that facilitate scalability and efficiency
Breakdown hairy, challenging business problems
Own execution and outcomes
Oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics
Drive operational metrics (process throughput, defect rate, etc.)
Understand the business in-and-out to be proactive about solving emerging problems
40-50% travel required
Qualification
Required
6+ years experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
Comfortable working with data and proficiency in SQL + Excel
SQL a big PLUS or robust analytical experience (ex. finance, consulting, etc)
Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things
Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience
Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests
Project Confidence: You are humbly confident and can lead a client meeting and discuss difficult subjects while projecting confidence and trust
Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers
Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success
Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure + Athelas' best practices
Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives
Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience
Proficient in Retool, Google Suite is a plus
Experience in the RCM (Revenue Cycle Management) space is a bonus
Company
Athelas
Athelas develops technology to monitor chronically ill patients in their homes.
201-500 employees
H1B Sponsorship
Athelas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (4)
2022 (2)
2021 (4)
Funding
Current Stage
Growth StageTotal Funding
$150.13MKey Investors
Tribe CapitalGeneral CatalystGeorges Harik
2023-10-04Acquired
2022-01-31Series C· $59.43M
2021-08-10Series B· $72M
Leadership Team
Tanay Tandon
Co-founder & CEO
Deepika Bodapati
Founder/COO
Recent News
Company data provided by crunchbase