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H&R Block · 1 day ago

Associate Block Advisors Office Manager

US-CA-NOVATO

Full-time

Onsite

Senior Level

$75K/yr - $113K/yr

5+ years exp

H&R Block is a leader in tax preparation and financial services, and they are seeking an Associate Block Advisors Office Manager to lead operational excellence and business growth in their office. The role involves managing a team, executing policies to increase revenues, and fostering a culture that values client connection and diversity.

ConsultingRetailService IndustryTax Preparation

Responsibilities

Lead the office to ensure operational excellence and continuous business growth by leading a team and establishing and maintaining strategic sales plans, prioritization, and project management driving operational excellence

Execute policies and procedures in the office that increase revenues, control expenses, and promote client satisfaction

Accelerate business growth through implementation of a business plan, marketing, and identification of growth opportunities

Recruit and onboard high caliber, top-performing seasonal tax office talent and leadership for key district positions

Efficiently manage labor to ensure maximum productivity and profitability

Lead and support office with end-to-end performance management of office-level associates, which includes onsite presence

As the champion of our culture, you will ensure all office associates are focused on connecting with our clients to provide a welcoming and personalized service

Foster a culture that values critical thinking and problem solving and encourage constructive feedback, engagement, inclusion and diversity at all levels

Qualification

Business Growth StrategyTeam LeadershipProject ManagementRecruitmentPerformance ManagementClient SatisfactionDiversityInclusionCritical ThinkingProblem Solving

Required

Bachelor's degree in a related field or the equivalent through a combination of education and related work experience

5 years minimum related work experience

Benefits

Medical and prescription drug coverage

H&R Block Retirement Savings Plan (401(k) Plan)

Employee Assistance Program

(virtual) fitness center programs

Associate discount program

Business Travel Accident Insurance

Associate Tax Prep benefit

Company

H&R Block

Glassdoor3.8

H&R Block is a tax solutions provider that offers tax returns, filings, and advisory services for individuals and businesses. It is a sub-organization of Ameriprise Financial.

Founded in 1955

Kansas City, Missouri, USA

10001+ employees