Saint Alphonsus · 1 week ago
Patient Service Representative South Nampa UC
Nampa, ID
Full-time
Onsite
New Grad, Entry LevelSaint Alphonsus Health System is seeking a passionate and empathetic Patient Service Representative to join their team at the South Nampa Urgent Care. In this role, you will be responsible for managing patient administrative needs, including checking in patients, collecting co-pays, scheduling appointments, and maintaining patient confidentiality.
Health CareMedical
Responsibilities
Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions
Protects patients’ rights by maintaining confidentiality of personal and financial information and follows guidelines for HIPPA regulations
Maintains operations by following policies and procedures and reports needed changes
Acknowledges and greets patients immediately, providing a positive customer service experience
Registers patients for appointments and completes paperwork
Verifies and updates existing patient and insurance information
Keeps patient appointments on schedule by notifying provider of patient’s arrival
Informs patients immediately of delays, explains why, and the anticipated wait time
Collect, record, and communicate to patients their responsible balances for visit, diagnostic testing, supplies, etc
Maintain knowledge of different payer practices and deductibles
Assist patients with all aspects of Financial Assistance Paperwork
Control credit extended to patients via a payment plan
Maintain business office inventory and equipment and order supplies
Maintain a neat work area including the reception area
Follow Cash Control Policy and Procedure and balances daily financial activities. Ensure collection of payments at time of service
Qualification
Required
High School Diploma or equivalent required
Previous customer service experience required
Ability to provide superior customer service while utilizing independent decision-making skills
Preferred
Healthcare experience preferred
Electronic health record (EHR) experience a plus
Medical terminology preferred
Experience with process improvement or lean philosophy preferred
Benefits
Competitive compensation
Full benefits package
Opportunity for growth throughout SAHS and Trinity Health
Company
Saint Alphonsus
Saint Alphonsus is a four-hospital regional, faith-based Catholic ministry with more than 7,000 colleagues and providers serving more than 700,000 people in Idaho and Oregon, with outreach services to Utah, Montana, and Nevada.
Founded in 1894
1001-5000 employees
H1B Sponsorship
Saint Alphonsus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Misti Leavitt
Vice President Operations/CNO
Alexandra Oliver, RACR
Talent Sourcing Partner
Recent News
Idaho Business Review
2025-02-06
Company data provided by crunchbase