AEROCONTACT ยท 2 days ago
Fleet Asset Management Specialist - Pool (H/F) - SAFRAN HELICOPTER ENGINES USA, INC
Grand Prairie, TX
Full-time
Onsite
Mid Level
3+ years expSafran is an international high-tech group operating in the aerospace, space, and defense sectors. The Fleet Asset Management Specialist is responsible for managing North American customer requests related to Pool assets, ensuring inventory targets are met while providing proactive customer support and coordinating with global repair centers.
Corporate TrainingRecruitingTraining
Responsibilities
Responsible for handling any North American customer requests related to Pool assets by managing the stock of Safran Helicopter Engines USA, involving the sizing, the localization, the global immobilization loop follow-up as well as financial encumbrance analysis
Interacts with Safran Helicopter Engines worldwide repair centers and coordinates with Corporate to support North American Front Offices and customers
Proactively anticipates, resolves problems, and creates conditions to support the customer requests and achieves the target service rate provided to the operators
Responsible to reach the inventory value target
Demonstrate creative problem solving skills along with proficient Safran Helicopter Engines processes knowledge to propose process change and improvement initiatives as well as customized solutions for customer needs
Customer support management
Provide AOG support
Review all the types of requests (Standard Exchange, rental, outright sales and consignments) and interact with other Safran Helicopter Engines Pool sites if needed to find the best and creative solution to ensure customer requirement is met on time, and the service rate target reached
Provide the appropriate assets to Front Offices for any customer requests
For customized requests, build materials specifically in order to meet the customer's technical criteria or budget
Coordinate with the Corporate the worldwide answers to requests and participate to the overall customer satisfaction
Ship engines to foreign countries
Ensure the commercial policy application
Manage the stock ensuring to always have a safety stock
Manage the launches of materials in repair, considering the just-in-time concept with the repair shop to reduce the overall pool inventory cost
Select the appropriate materials to be repaired, considering a cost analysis and the customer satisfaction
Define the appropriate repair center and coordinate the induction through a slotting process with the MPS Manager
Lead and support projects helping to increase the customer satisfaction and decrease TAT and cost
Lead and support projects improving the accuracy of the stock in the different IT system
Lead and support initiatives to improve the efficiency within the Department and between departments
Propose idea and improvement projects
SAP Key User ; Depending on the workload distribution within the team
Qualification
Required
Bachelor's degree (B.A.) from four-year college or university or four years of experience in aviation mechanical, engineering or technical position
Mechanical/technical /interpersonal-Advanced- Skills must be adapted to the unique requirements of the organization
Advanced - Microsoft Office: Outlook, Word, Excel, PowerPoint, sharePoint preferred
3+ years of advanced spreadsheets skills (pivot tables, charts/graphs, excel formulas, etc.) preferred
Experience in delivering results under pressure and take decisions
Experience in working across cultures and being sensitive to local sensitivities
Able to multitasks, autonomous and proactive
Preferred
Lean sigma or project management certification would be an asset
Company
AEROCONTACT
Aerocontact is an aviation company.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase