eFlexervices ยท 21 hours ago
Direct Billing Specialist
United States
Full-time
Remote
Mid Level
3+ years expeFlexervices is a BPO company with a legacy spanning 24 years, dedicated to providing exceptional quality and building trust. The Direct Billing Specialist will be responsible for processing direct billing transactions, analyzing data for accuracy, and collaborating with internal teams to enhance client satisfaction.
AccountingBillingCustomer ServiceTechnical Support
Responsibilities
Pull Carrier Statements for commission deposits daily
Prepare daily deposits of checks received in Lockbox
Process/verify all Personal Lines automatic feeds of revenue into Epic
Ensure revenue is recorded accurately by preparing month-end reconciliations to tie out Revenue booked in Epic to funds received in the Bank
Adhere to standardized procedures and guidelines for direct billing activities
Demonstrate expertise in department software tools (Comulate, etc.)
Assist on the roll-out of acquisitions to ensure a smooth transition of Cash Receipts/ Direct bill reconciliation into Epic for acquired entities
Process return commission checks to carriers weekly
Collaborate with cross-functional teams on the billing disputes process
Continuously evaluate existing direct billing processes and systems to identify areas for improvement
Recommend process enhancements to drive operational efficiency and increase accuracy
Perform regular audits and quality checks on direct billing transactions to ensure accuracy, completeness, and compliance with established standards
Qualification
Required
Bachelor's degree in finance, accounting, business administration, or a related field
Minimum of 3 years of experience in insurance billing, preferably within a brokerage or agency environment
Strong knowledge of insurance policies, premiums, and billing procedures
Proficient in using billing software and tools, with a good understanding of accounting principles and systems
Excellent attention to detail and ability to analyze complex billing data accurately
Strong communication skills, both written and verbal, with the ability to interact effectively with clients and internal stakeholders
Proven ability to multitask, prioritize work, and meet deadlines in a fast-paced environment
Exceptional problem-solving skills and the ability to resolve billing issues efficiently
Strong organizational and time management skills
Proficient in Microsoft Office Suite, particularly Excel
Must be able to meet tight deadlines, with attention to detail
Can work under pressure and independently with minimal supervision
Must maintain a positive attitude and sense of humor!
Benefits
Comprehensive HMO coverage
Optical reimbursements
Flexible Work Options
Flexible vacation and sick leaves
Company
eFlexervices
eFlexervices is a BPO company that provides technical support, marketing assistance, sales development, and operational assistance services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase