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Ulta Beauty · 1 day ago

District Manager

Virginia Beach, VA

Full-time

Onsite

Mid, Senior Level

$103K/yr - $138K/yr

3+ years exp

Ulta Beauty is revolutionizing the beauty retail experience with over 1,200 stores throughout the U.S. The District Manager is responsible for leading multi-unit teams to achieve sales growth, operational excellence, and a culture of accountability across the district.

BeautyConsumer GoodsCosmeticsRetail

Responsibilities

Provide directional leadership, expectations, and priorities derived from the company’s strategic plan to each store team in the district

Promote a culture of accountability to meet or exceed Ulta Beauty’s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink, and omni-channel sales as set by Ulta Beauty for the DM’s district

Drive company profitability through operational excellence, top-line sales growth, and expense control for the DM’s district

Review and analyze Ulta Beauty’s financial and/or operational reports regularly for the DM’s district, and provide timely responses as needed

Address underperforming metrics for stores in the DM’s district to drive profitability and achieve Ulta Beauty’s goals for these stores

Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs in the district

In partnership with the RVP and People Success, address policy violations with appropriate corrective action up to and including separation of employment fairly and in accordance with Ulta Beauty’s policies and procedures

Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work

Create an inclusive environment that encourages the growth and engagement of all associates

Lead all aspects of direct report development including training; providing individualized, competency-based feedback and coaching; performance reviews; succession planning; and individual development plans to enable continuous development and drive sales performance

Model a culture of open communication by sharing enterprise strategy with direct reports and creating goals in alignment with Ulta Beauty’s goals for the district

Liaise between store staff, district leadership, and business partners to obtain resources, remove obstacles, and drive in-store improvements for stores in the DM’s district

Build a guest-centric culture by ensuring the Guest Engagement Leader program is consistently executed throughout each store in the district, and all guest concerns are reacted to and resolved with a sense of urgency

Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards

Regularly visit all stores in the DM’s district

Provide directional leadership to support the adoption of new initiatives and technology

Ensure the execution of all store tasks and communicate expectations for all stores in the DM’s district

Continuously analyze performance relative to stores’ operational compliance, including shrink and audits

Develop strategies to leverage company tools to improve and meet Ulta Beauty’s expectations for all stores in the DM’s district

Swiftly react to the changing needs of the business with an entrepreneurial spirit and inspire the team to do the same

Regularly communicate with and provide feedback to field and corporate leadership on business trends and opportunities, operational challenges, merchandise needs, and competitive landscape for all stores in the DM’s district

Qualification

Multi-unit retail managementFinancial managementLeadership managementOperational excellenceGuest engagementMicrosoft OfficeWritten communicationInterpersonal skillsOrganizational skillsAdaptability

Required

Bachelor's degree is preferred

3-5+ years of fast-paced, multi-unit retail management experience

Financial management: success with driving top-line sales, interpreting reporting data and turning insight into action, managing budgets, and controlling expense

Retail management: proven ability with achieving operational excellence, driving a service culture, remaining agile with changing priorities, and understanding and anticipating market trends

Leadership management: solid experience with attracting, developing, and motivating top talent, influencing priorities, swiftly adapting to change, leading others through the change-curve, developing collaborative relationships with others, and accomplishing goals through direct reports

Proficient with basic technology (e.g., Microsoft Office programs and Apple devices)

Excellent written and verbal communication

Strong collaboration and interpersonal skills

Strong organizational skills to manage multiple projects

Ability to react under pressure, apply good judgment in ambiguous situations, and be flexible/adaptable

Ability to travel up to 75% of your time, including overnight stays, to visit all stores within district and attend corporate business meetings and conferences

Means of mobility for travel within district to visit individual stores

Maintain valid identification for airline travel

Ability to work a flexible, full-time schedule to include days, evenings, weekends, and holidays