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Erewhon · 1 day ago

Catering Administrative Assistant

Los Angeles, CA

Full-time

Onsite

New Grad, Entry Level

$23/hr - $25/hr

Erewhon is a rapidly expanding company in the health and wellness industry, known for its high-quality food and wellness products. The Catering Administrative Assistant will manage client relationships, coordinate catering orders, and provide exceptional customer service while maintaining detailed records and supporting internal teams.

Food and BeverageFood ProcessingHealth CareOrganic Food

Responsibilities

Manage a high volume of calls, emails, and inquiries with professionalism and accuracy

Support scheduling, assist with new business outreach, and oversee catering administrative systems

Maintain detailed databases, records, and client information with extreme attention to detail

Prepare invoices, quotes, and proposals accurately and on time

Demonstrate strong operational literacy to support seamless execution

Build and nurture strong, lasting client relationships grounded in trust and consistency

Serve as the primary point of contact for catering clients, anticipating needs before they arise

Collaborate closely with internal teams to ensure flawless execution of client expectations

Stay proactive — identify potential issues early and offer creative, effective solutions

Deliver exceptional client experiences in a fast-paced, high-volume environment

Stay calm, composed, and focused under pressure

Maintain Erewhon’s elevated service standards while balancing multiple priorities

Represent Erewhon’s values of quality, care, and wellness in every interaction

Maintain a deep understanding of Erewhon’s catering menus and seasonal offerings

Confidently guide clients through menu selections and dietary considerations

Embody Erewhon’s commitment to organic, sustainable, and nutrient-dense food

Coordinate catering orders from initial inquiry through completion

Manage multiple systems simultaneously while ensuring accuracy and timeliness

Understand the operational flow between departments to support seamless execution

Confirm final order details and conduct post-event follow-ups to ensure complete client satisfaction

Qualification

Catering experienceClient relationship managementMicrosoft Office proficiencyAttention to detailOrganizational skillsProactive mindsetInterest in sustainabilityCanvaCommunication skillsAdaptability