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Stavros · 2 days ago

Lead Repair Technician

Amherst, MA

Full-time

Onsite

Mid, Senior Level

$25/hr - $25/hr

3+ years exp

Stavros is seeking a Lead Repair Technician to provide technical support and perform hands-on repairs for consumers enrolled in the Wheelchair Loaner & Simple Repair Program. This role involves overseeing other technicians, ensuring compliance with standards, and maintaining high levels of consumer satisfaction through effective repairs.

Apparel & Fashion

Responsibilities

Oversees Repair Technicians

Respond to service calls and complete safe, effective repairs in various settings, including homes, clinics, schools, and community locations

Perform simple repairs and routine maintenance on manual and power wheelchairs, following program guidelines

Support the Loaner Wheelchair Program by preparing, cleaning, sanitizing, delivering, and retrieving loaner equipment as needed

Ensure all repairs and loaner activities are performed safely with respect to the consumer, and meet quality and documentation standards

Qualification

Wheelchair repair experienceAssistive Technology Professional certificationMechanical experienceTrainingMentoringAsset Panda familiarityCommunication skillsTeam collaboration

Required

Have sufficient skills, qualifications and experience to perform wheelchair simple repairs. Examples can include auto mechanical experience, machine shop repair, bicycle shop repair

Assistive Technology Professional certification or having comparable experience analyzing the needs of consumers with disabilities and assisting in the selection of appropriate assistive technology for their needs

At least 3 years of direct mechanical experience. Any wheelchair or mobility device repair experience and/or exposure is a bonus

Valid driver's license and ability to drive across the program's service areas (Hampden, Hampshire, Franklin, Worcester and Berkshire counties)

Proven ability to train and mentor technicians or community providers

Excellent communication and presentation skills

Ability to work independently and collaboratively across teams