Aspire Communications · 1 day ago
Network Operations Manager
Aspire Communications is a fast-growing internet service provider delivering high-speed fiber-optic connectivity. They are seeking a Network Operations Manager to establish and lead their Network Operations Center (NOC) in Orlando, overseeing network performance, troubleshooting, and provisioning while developing policies and team structure for growth.
Telecommunications
Responsibilities
Establish and manage the Network Operations Center (NOC) in Orlando
Develop and document standard operating procedures (SOPs) for network monitoring, troubleshooting, and incident response
Oversee operational budgets and ensure cost-effective network expansion
Drive strategic initiatives to enhance network performance, reliability, and scalability
Deploy, configure, and manage Adtran switching and routing devices
Oversee Adtran ONT provisioning and commissioning for residential and business customers
Monitor and optimize network performance, ensuring high availability and security
Troubleshoot complex network issues and implement proactive solutions
Manage and optimize Sonar OSS/BSS and CrowdFiber platforms
Maintain and oversee IP addressing, VLAN configuration, and network security best practices
Work closely with engineering teams to integrate automation and new technologies
Recruit, train, and lead a high-performing NOC team as operations scale
Foster a culture of accountability, innovation, and continuous improvement
Act as the main point of escalation for complex network issues
Qualification
Required
5+ years of experience in network operations, NOC management, or ISP engineering
Hands-on experience with Adtran switching, routing, and ONT provisioning
Strong knowledge of Sonar OSS/BSS and CrowdFiber
Experience with network monitoring, troubleshooting, and performance optimization
Budget management and experience scaling network teams
Entrepreneurial mindset—excited about building something from the ground up
Preferred
Experience with FTTH/GPON/XGS-PON networks
Knowledge of IPv6, BGP, OSPF, and network security best practices
Previous experience leading NOC teams and growing network operations
Benefits
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance