Aspire Communications · 3 days ago
Broadband Sales Specialist
Aspire Communications is looking for a motivated, customer-focused Call Center Sales & Support Representative to join their growing team. In this role, you will be the friendly first point of contact for customers, turning leads into subscribers and ensuring a smooth start with their high-speed broadband service.
Telecommunications
Responsibilities
Make outbound calls to pre-registered leads to schedule installations
Handle inbound calls from prospects and customers—answering product, pricing, and service questions
Update customer records, document interactions, and escalate tickets to Support as needed
Follow up with customers post-installation to ensure satisfaction and request referrals
Qualification
Required
Motivated and customer-focused
Experience in sales or customer service
Ability to make outbound calls to pre-registered leads
Ability to handle inbound calls from prospects and customers
Experience with updating customer records and documenting interactions
Ability to escalate tickets to Support as needed
Ability to follow up with customers post-installation for satisfaction and referrals