Turnberry Ocean Club Residences · 5 days ago
- Spa Concierge
Main Location - Sunny Isles Beach, FL 33160
Full-time, Part-time
Onsite
Entry, Mid Level
2+ years expTurnberry Ocean Club Residences is seeking a Spa Concierge to manage the spa reception area and provide exceptional service to residents and guests. The role includes scheduling appointments, greeting clients, and handling payments in a luxury environment.
Property ManagementReal EstateRental Property
Responsibilities
Schedule services for residents and ensure prompt response to their calls
Greet residents and guests in a friendly and efficient manner
Check in residents for appointments, confirm first and last name, and provide general spa orientation upon arrival
Answer questions about available services, general property information, and amenities
Answer telephone inquiries promptly and professionally and channel them appropriately
Check in residents and guests
Inform management of last-minute changes and resolve scheduling issues
Record resident preferences and needs by entering information into computer. Promote and sell spa and salon services
Collect payment for services from residents and guests
Any additional tasks assigned by management
Qualification
Required
Professional demeanor appropriate for a luxury environment
Minimum of 2 years' experience in Spa industry luxury hotel, club, or condominium environment
Computer literacy in Microsoft Office, Word, Excel
Outstanding residents' services skills, professional presentation and sophisticated communication skills
Handle a multitude of tasks in a fast pace environment
High school diploma
Preferred
Safety Oriented First Aid and CPR certification, a plus
A 2-year degree from accredited college preferred
Ability to communicate in the English language. Multilingual is a plus
Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks
Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook)
Must be able to work in a fast-paced environment
Must be physically fit in order to lift, pull and push items up to 50 pounds
Also requires standing/walking/reaching and bending throughout shift
Company
Turnberry Ocean Club Residences
Turnberry Ocean Club Residences is a real estate and property management company that offers residences, amenities, and lifestyle services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase