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Cambio Communities · 1 week ago

Office Coordinator

Romulus, MI

Full-time

Onsite

New Grad, Entry Level

$19/hr - $22/hr

0+ years exp

Cambio Communities is a company focused on transforming how communities are managed and how residents are valued. The Office Coordinator is responsible for supporting sales and leasing operations, managing routine office work, and coordinating community events while ensuring alignment with company goals and values.

Property DevelopmentProperty ManagementReal Estate

Responsibilities

Establish rapport with residents and prospective residents, field community comments, suggestions, and complaints, and forward to the appropriate manager

Prepare and distribute resident and community communications including, but not limited to rule reminders, increase letters, delinquency notices, eviction paperwork, lease addendums and renewals

Perform administrative and clerical functions including answering phones, typing, copying, and filing

Provide prospective residents with an option to see suitable homes to their needs that are in inventory; show the home(s), and then guide them through the application process

Collect and post resident security deposits, processing fees, rent payments, inspection fees, etc., record transactions in the ledger and issue receipts

Call for payment on delinquent accounts

Process move-ins and move-outs

Prepare bills and statements for approval

Maintain a record of all traffic logs and/or guest cards, and telephone calls

Assist with the preparation of marketing materials and implementation of resident relation activities such as Facebook, MH Village, local newspapers, and any other marketing sources

Ensure inventory homes are move-in ready at the time of closing

Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.)

Conduct lease signing and new resident orientation for new residents

Comply with federal, state and company policies, procedures, and regulations

Provide coverage in the event of a vacancy or absence of a Community Manager

Position may require flexible hours, nights, and weekends as needed

Position requires working one scheduled evening per week and one scheduled Saturday per month, and other non-business hours as customer traffic dictates

Other duties as assigned

Qualification

Microsoft Office SuiteProperty Management SoftwareCommunication skillsCustomer service experienceGrowth mindset

Required

High school diploma or general education degree (GED), or one to three months related experience in an administrative or office setting and providing customer service and/or training, or equivalent combination of education and experience

Excellent communication skills including writing and verbal

Computer skills required: Microsoft Office Suite; Property Management Software a plus, but not required (Manage America, Back Office, Yardi, Rent Manager)

Must maintain a valid driver license and clean driving record

Must have reliable transportation to work

Must maintain an active and working personal mobile phone

A growth mindset; always testing and learning

Willingness and ability to present self in a neat, clean, and professional manner always throughout the workday and/or whenever present at the community