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Elsmere Education · 1 week ago

Partnership Director

Denver, CO

Full-time

Onsite

Lead/Staff, Director/Executive

$100K/yr - $110K/yr

3+ years exp

Elsmere Education is a company that empowers colleges and universities to enhance enrollment and improve student success through various services. The Partnership Director is responsible for building and maintaining strong relationships with clients, ensuring their needs are met and exceeded throughout their journey with Elsmere.

E-LearningEducationProject Management

Responsibilities

Strive to build, maintain, and create strong partner relationships

Work closely with new and existing partners to assess their existing business practices to ensure onboarding alignment, proper account setup, and implementation support

Collaborate with Marketing, Enrollment Services and Student Success to ensure business processes by partner are implemented and supported according to partner contract

Work closely with internal teams to ensure timely resolution of partner-related challenges

Develop and implement account engagement and execution plans to ensure business objectives are met and client sentiment is positive

Serve as an internal advocate for the client, helping to drive support and change when necessary to help the client to achieve their objectives

Develop and implement tailored strategies to optimize partner relationships, including regular updates, process improvements, and contractual obligations

Utilize Salesforce to accurately record and update all interactions with partners

Lead new partner and new program launches, coordinating with partners and key internal stakeholders to deliver on-time launches of services

Provide other assistance as needed in support of department's efforts to maintain strong, long-lasting, and mutually beneficial relationships with clients

Qualification

Account managementHigher education experienceSalesforceStrategic thinkingAnalytical skillsCommunication skillsTime managementOrganizational skillsActive listeningTeam collaboration