City of Pocatello · 2 days ago
Administrative Assistant
Pocatello, ID
Contract
Onsite
Mid Level
3+ years expThe City of Pocatello is seeking an Administrative Assistant to perform a wide range of office support functions. The role involves coordinating office functions, managing databases, and providing clerical support while ensuring adherence to policies and procedures.
Government Administration
Responsibilities
May perform special projects that may require independent research and analysis, handles difficult or upset citizens, researches problems, prepares and maintains reports for specific department functions, manages/maintains various department specific database, composes correspondence, and prepares reports on selected issues and processes. May dispatch calls in some departments
Creates and closes files or work orders, compiles and monitors report data, and enters data into database software; coordinates responses to constituent emails and communications by providing direct responses or directing inquiries to the appropriate unit or person; and provides support for various meetings, including transcription
Interprets governing regulations, policies and procedures as needed to assist customers or other staff, and maintains files, records and department contracts
Answers inquiries and provides information to the public, other City departments, businesses and private individuals
Performs other duties as assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time
Performs all work duties and activities in accordance with City policies, procedures, and safety practices
This classification is distinguished from the Department Specialist by the overall complexity, difficulty and independence required for the position. Guidelines and precedents to follow are less detailed and explicit than the Department Specialist
Qualification
Required
High school diploma or GED
Three (3) years' related administrative support experience, preferably in a governmental environment
Knowledge of department programs, objectives, policies and procedures
Knowledge of customer service principles and procedures
Knowledge of database management
Knowledge of principles and procedures of record keeping and reporting
Knowledge of modern office functions, management, processes and procedures
Knowledge of operation of standard office equipment and a personal computer and job-related software applications for word processing, spreadsheets, desktop publishing and other required applications
Skill to coordinate and monitor administrative functions to ensure efficient and accurate work flow and related products
Skill to interpret, apply and explain complex information such as regulations, policies or services
Skill to perform complex administrative functions such as record keeping, file maintenance, prioritizing assignments, performing special projects and preparing reports
Skill to perform database management
Skill to answer inquiries and provide information to the public, other City departments, businesses and private citizens
Skill to independently research, compile and organize materials to prepare reports, handle complaints or resolve problems
Skill to operate a personal computer and job-related software applications
Skill to maintain a collaborative and cooperative working relationship with elected and appointed officials, other City employees, and the public
Skill to maintain a professional demeanor and confidentiality of work performed at all times
Skill to communicate effectively in the English language at a level necessary for efficient job performance
Skill to complete assignments in a timely fashion; understand and comply with all rules, policies and regulations
Ability to perform all duties in accordance with City policies and procedures with regard for personal safety and that of other employees and the public
Physical ability to frequently stand, walk, sit, stoop, kneel, bend, and work in an office environment
Physical ability to occasionally lift and/or move up to 25 pounds with assistance
Sufficient visual acuity and hearing capacity to perform the essential functions and interact with the public
Preferred
Associates Degree in Office Practices or related field
Benefits
Medical
Prescription
Dental
Vision
Life Insurance
PERSI Retirement
PERSI Choice 401(k)
457 Retirement Planning
HRA VEBA Contributions
Employee Assistance Program
Flexible Spending Accounts
Medical
Dependent Care
Vacation Time
Sick Time
11 Paid Holidays
Education Assistance
Employee Wellness Program
Public Service Loan Forgiveness (PSLF) Eligible Employer
Company
City of Pocatello
Founded in 1889, Pocatello is known as the “Gateway to the Northwest.” As pioneers, gold miners and settlers traveled the Oregon Trail, they passed through the Portneuf Gap south of town.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase