CGS Federal (Contact Government Services) ยท 3 weeks ago
Computer Support Technician
Minneapolis, MN
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $55K/yrCGS Federal is a company focused on enhancing government services through innovative technology solutions. The Computer Support Technician role involves providing direct assistance to USAO personnel and ensuring the functionality and security of networked systems.
ConsultingInformation TechnologyLegalProfessional ServicesProject ManagementSoftware
No H1B
U.S. Citizen Only
Responsibilities
Requires testing, quality assurance, configuration, installation, implementation, maintenance and management of networked systems used for the transmission of information in data, voice and/or video format, ensuring systems availability, functionality, integrity, and efficiency
Ensures the confidentiality, integrity, and availability of systems, networks, and data through the implementation, maintenance, and enhancement of information systems security programs, policies, procedures and tools
Provides customer support service including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements
Provide IT customer support, including installation, configuration, troubleshooting, customer assistance, inventory management and/or training
Assist the IT Systems Management staff in the configuration, installation, and maintenance of networked systems
Performs assignments related to ensuring the confidentiality, integrity, security and availability of systems, networks and data; performs routine assignments in support of the Office intranet and internet sites, including converting content into workable web pages, checking links, repairing errors, etc
Assist in the planning, development and coordination of litigation support and case management service
Qualification
Required
Knowledge of operating systems, associated devices, and the interoperability of systems sufficient to install, upgrade, troubleshoot, test, and maintain those systems; to optimize the functionality and performance of systems; and to ensure the availability, integrity, efficiency, and reliability of servers
Ability to apply methods and practices for troubleshooting, recovering, adjusting, modifying, and improving systems to solve complex problems and provide support that minimizes interruptions in service to customers
Contractors should have the knowledge of the principles, methods, and practices for integrating information system components sufficient to plan, coordinate, and administer computer systems, and optimize system performance, knowledge of the latest advancements in technology to initiate corrective or preventative action to ensure optimum performance of the system
Completed at least a high school education
Ability to work in office full time M-F
Ability to obtain a Public Trust security clearance
Be a United States Citizen
Benefits
Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays
Company
CGS Federal (Contact Government Services)
Contact Government Services strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Anthony Miller
Partner, President of Operations
Brian York
Partner, President of Strategy
Company data provided by crunchbase