Momentum Truck Group · 2 weeks ago
Inside Parts Sales - Employer Paid Health Insurance
St Cloud, MN
Full-time
Onsite
New Grad, Entry Level
$25/hr - $30/hrMomentum Truck Group is the premiere Freightliner & Western Star Dealership, serving Central and North Central Minnesota. They are seeking a motivated and customer-oriented Parts Sales Representative to assist customers with their automotive needs while providing exceptional service. The role involves selling parts, developing customer relationships, and maintaining accurate records of parts sold and ordered.
AutomotiveCustomer ServiceTransportation
Responsibilities
Assist customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line
Develop customer relationships by providing excellent customer service in every interaction, this includes being friendly, professional, and efficient when working with all customers, both on the phone and in person. Accurately look up parts with the computer system or manually to find the part customer needs
Sell parts at the established price structure and consult with parts manager on all special pricing. Know all first provider customers and pricing
Prepare parts invoices accurately and thoroughly
Fill out estimates for customers and the truck and body shop timely and accurately
Maintains accurate records on all parts sold and ordered. If the part is not in stock, determine availability and submit an emergency order if requested by the customer
Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified
If customer is paying by invoice, obtain the following information: form of payment, amount of payment, received by, date and any change given. Present the customer with the white copy of the invoice
Keep current on new products and product updates and participate in all training programs that are made available. Must obtain Freightliner Parts Expert certifications
Assists customers, other parts personnel and shop personnel in the loading and unloading process
Reorder standard stock and special-order parts on fast moving parts is getting low or due to a large sale
Receive and mark all cores properly
Help maintain cleanliness and order in the customer service, parts, and warehouse areas
Assist in on going cycle counting and with annual inventory physical count
Responsible for other duties as required or assigned
Qualification
Required
Proficient in using POS systems for transaction processing
Strong communication skills, both verbal and written, to interact effectively with customers
Basic math skills for handling transactions and inventory management
Knowledge of inventory control processes to maintain accurate stock levels
Familiarity with automotive service practices, including diagnostics and vehicle maintenance
Preferred
Familiarity with automotive service practices, including diagnostics and vehicle maintenance
Company
Momentum Truck Group
Momentum Truck Group offers diesel engine repair services.
Founded in 1963
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
H
Harold Anderson
Founder
Company data provided by crunchbase