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East Tennessee Children's Hospital · 3 weeks ago

Clinical Informatics Analyst I Full Time Days

Knoxville, TN

Full-time

Onsite

Entry Level

2+ years exp

East Tennessee Children's Hospital is seeking a Clinical Informatics Analyst I to assist with operational improvements and enhance the end-user experience. The role involves coordinating with clinical leadership, supporting technology use in patient care, and providing first-level issue resolution.

Health CareHospitalNon Profit

H1B Sponsor Likely

Responsibilities

May facilitate clinical IT education, including EMR documentation training for providers, nursing and ancillary staff

Assesses user needs through regular onsite visits to provide support and proactive service, including analysis of opportunities to take advantage of existing tools and workflows

Is highly responsive to customers and shows an aptitude for the development and documentation of customer requirements

Optimizes the use of technology to improve patient and end-user experience, and uses data collected through technology to improve quality of care provided

Successfully leads and coordinates small scale projects

Effectively scopes, plans for, and delivers on customer requests

Establishes and maintains an appropriate support presence with all key customers

Conducts regular onsite visits to support and provide proactive service, including analysis of opportunities to take advantage of existing tools and workflows

Provides first level support for end-user issue resolution

Participates in and supports operation-led solution development

Develops project plans for small scale projects that lead to efficient and consistently successful product delivery

Presents effective summaries for low complexity decision points showing options with cost/benefits clearly defined

Defines customer requirements for changes that require back-end work and communicates to an assigned Application Analyst

Facilitates collaborative decision-making, as appropriate

Understands key metrics to assist in identifying potential opportunities and help guide project planning initiatives

Investigates and evaluates end user proficiency

Provides individualized support for end users

Serves as a liaison between end users, subject matter experts, clinical and operational leadership, and implementation teams

Qualification

Information Technology experienceClinical operations experienceMS Office proficiencyProblem-solving skillsCustomer service skillsService orientationCommunication skillsOrganizational skillsTime management skillsWork independently

Required

Associate degree in computer science, information technology, nursing or related field or 4 years of relevant experience in lieu of a degree

Two years' experience in Information Technology, clinical operations, or related field

Excellent oral and written communication skills

Service oriented

Able to work independently

Is proactive and makes routine decisions independently

Must have above average problem-solving skills

Excellent organizational, time management and customer service skills

Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications

Company

East Tennessee Children's Hospital

East Tennessee Children's Hospital is a comprehensive pediatric hospital providing compassionate care to children and their families.

Founded in 1937

Knoxville, Tennessee, USA

1001-5000 employees

https://www.etch.com/

H1B Sponsorship

East Tennessee Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (3)

2023 (4)

2022 (1)

2021 (1)

2020 (1)