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Paschal Air, Plumbing & Electric · 1 day ago

Electric Service Manager

Searcy, AR

Full-time

Onsite

Senior Level

Paschal Home Services is seeking an Electric Service Manager to lead and support electrical service operations across multiple locations. The role involves overseeing operations, recruiting and training staff, monitoring performance metrics, and ensuring compliance with safety and regulatory standards.

CommercialHeating Ventilation and Air Conditioning (HVAC)Water

Growth Opportunities

Responsibilities

Provide leadership and oversight for electrical service operations across multiple branch locations

Partner with General Managers and field leadership to ensure consistent execution of Paschal standards

Recruit, hire, onboard, train, and develop electricians, technicians, and support staff across locations

Coach and mentor location leaders to drive performance, accountability, and engagement

Establish and monitor KPIs related to safety, quality, productivity, revenue, and customer satisfaction

Set performance expectations, provide regular feedback, and participate in performance evaluations

Monitor departmental budgets and financial performance across assigned locations

Identify operational gaps and implement process improvements to drive consistency and scalability

Resolve escalated customer concerns and support teams in delivering exceptional service

Ensure compliance with all local, state, and federal electrical codes and regulations

Oversee inventory standards, tools, and equipment to support efficient operations

Champion safety initiatives and enforce safety policies across all locations

Support growth initiatives, including new market expansion and team scaling

Perform other duties as assigned

Qualification

Electrical systems knowledgeProject management toolsLeadershipCustomer service mindsetBudget managementOperational metricsSafety commitmentContinuous improvementCommunication skillsOrganizational skills

Required

Proven ability to lead, coach, and influence teams across multiple locations

Strong customer-first mindset with a servant-leader approach

Valid driver's license with a clean driving record and willingness to travel between locations

Required professional certifications or licenses (such as a Master Electrician license, as applicable)

Several years of experience in electrical services with progressive leadership responsibility

Demonstrated success managing performance, budgets, and operational metrics

Strong understanding of electrical systems, codes, and industry best practices

Excellent communication, organizational, and leadership skills

Proficiency with project management tools and standard office applications

Commitment to safety, quality, and continuous improvement

This position is considered safety-sensitive; successful completion of a pre-employment drug screen and background check is required

Benefits

Paid Time Off your first year of employment

Paid Holidays

Medical, vision, dental, life, accident, and disability insurance

Retirement savings with a company match

Company paid life insurance

Tuition/training reimbursement

Company

Paschal Air, Plumbing & Electric

For more than 50 years, Paschal has provided professional Heating & Air, Plumbing & Electrical services to homeowners & businesses in Arkansas, Texas, Oklahoma, Kansas & Missouri.

Founded in 1968