UPS · 1 day ago
GTSG - Technician II, Technology Support
UPS is a Fortune Global 500 organization that offers innovative possibilities and a rewarding culture. The Technician II role involves supporting desktop equipment users with hardware and software planning, problem resolution, setup, integration, testing, and installation, while providing technical advice and informal training to customers.
LogisticsMessagingTransportation
Responsibilities
Supports desktop equipment users with hardware and software planning, problem resolution, setup, integration, testing, and installation
Provides technical advice, guidance, and informal training to customers using hardware and software programs
Performs technical, analytical, or maintenance work
Completes a variety of atypical assignments
Works within defined technical processes and procedures or methodologies and may help determine the appropriate approach for new assignments
Works with a limited degree of supervision, with oversight focused only on complex new assignments
Acts as an informal resource for colleagues with less experience
Qualification
Required
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
Supports desktop equipment users with hardware and software planning, problem resolution, setup, integration, testing, and installation
Provides technical advice, guidance, and informal training to customers using hardware and software programs
Performs technical, analytical, or maintenance work
Typically, knowledge is gained through a combination of formal education in a vocational or technical degree program and on-the-job training
Requires full proficiency in a range of technical, analytical, or scientific processes or procedures through training and considerable on-the-job experience
Completes a variety of atypical assignments
Works within defined technical processes and procedures or methodologies and may help determine the appropriate approach for new assignments
Works with a limited degree of supervision, with oversight focused only on complex new assignments
Acts as an informal resource for colleagues with less experience
Benefits
Medical/prescription drug coverage
Dental coverage
Vision coverage
Flexible Spending Account
Health Savings Account
Dependent Care Flexible Spending Account
Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
Disability Income Protection Plan
Employee Assistance Program
401(k) retirement program
Vacation
Paid Holidays and Personal time
Paid Sick and Family and Medical Leave time as required by law
Discounted Employee Stock Purchase Program
Company
UPS
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters.
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Innovate UK
2025-07-28Grant
1999-11-10IPO
Leadership Team
Recent News
The Motley Fool
2026-01-07
The Motley Fool
2026-01-06
2026-01-04
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