Patient Center Scheduling Coordinator jobs in United States
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Mambo Seafood Restaurants · 5 days ago

Patient Center Scheduling Coordinator

positionLawrenceville, GA
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Mambo Seafood Restaurants is seeking a Patient Center Scheduling Coordinator to join Summit Spine and Joint Centers, which aims to become the largest spine and joint care provider in Georgia. The role involves scheduling patients, directing calls, and providing exceptional customer service while adhering to company policies.

Food & Beverages
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Diversity & Inclusion

Responsibilities

Maintaining vocal composure, answering and directing calls to respective departments
Scheduling/rescheduling patients depending on need, availability and urgency
Informing callers about our providers, service and practice locations
Assist and navigate patients to the correct facilities using mapping resources
Updating patient information on electronic medical records system
Translate and assist patients by addressing needs
Following all company policies on patient services standards

Qualification

Customer serviceEMR softwareCall center experienceBilingualMultitaskingVerbal communicationWritten communicationDetail orientedProblem-solving

Required

Detail oriented with excellent phone call diction
Outstanding customer service skills
Motivated individuals who can problem-solve and multitask
Maintaining vocal composure, answering and directing calls to respective departments
Scheduling/rescheduling patients depending on need, availability and urgency
Informing callers about our providers, service and practice locations
Assist and navigate patients to the correct facilities using mapping resources
Updating patient information on electronic medical records system
Translate and assist patients by addressing needs
Following all company policies on patient services standards
Must be personable and detail oriented as a representative of the practice while callers rely on proper information
Excellent verbal and written skills for proper documentation of encounters
Work well under pressure in a fast-paced environment

Preferred

Background in using EMR software preferred
1 Year Of Call Center Experience Preferred
1+ years' experience in healthcare preferred
Bilingual candidates encouraged

Company

Mambo Seafood Restaurants

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Mambo Management is the parent company of Mambo Seafood Restaurants.
dateFounded in 1996
location
Houston, TX, US
people-size201-500 employees
web-link
https://www.mamboseafood.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Nuno Lima
Chief Executive Officer
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Tim Leong
CFO
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Company data provided by crunchbase