Aqua Blue Pools · 3 weeks ago
Luxury Pool Service Repair Technician
Charleston, SC
Full-time
Onsite
New Grad, Entry Level
$22/hr - $25/hrAqua Blue Pools is a local, family-owned company serving the Lowcountry since 1991, and they are seeking a Luxury Pool Service Repair Technician. In this hands-on role, you will diagnose and repair pool equipment while ensuring customer satisfaction and maintaining open communication with clients.
Product DesignReal Estate
Responsibilities
Diagnosing & Repairing Pool Equipment
Troubleshoot, repair, and install pool equipment such as filters, pumps, heaters, timers, and High End Pool Automation systems
Perform routine maintenance and inspections to prevent breakdowns
Handle warranty service and repairs, following company procedures
Customer Service & Communication
Be the face of Aqua Blue Pools! Provide professional and courteous service to customers, ensuring their questions are answered
Communicate with customers before and after service visits to set expectations and explain the work performed
Identify and recommend additional services as needed to keep pools running at their best
Ensure every customer is left happy and confident in their pool’s condition
Documentation & Reporting
Keep detailed records of all work performed, including repairs, parts used, and follow-up needs
Take before-and-after photos of equipment and site conditions for documentation (and customer peace of mind)
Update work orders daily, ensuring jobs are marked completed, rescheduled, or requiring follow-up
Inventory & Equipment Management
Perform daily truck inventory checks to ensure you have the right tools and parts before heading out
Remove and document warranty items and ensure proper inventory tracking
Sign out and return parts/tools used on each job to maintain accurate invoicing and stock levels
Problem Solving & Escalation
If a job requires additional expertise, escalate it to the Service Coordinator or Service Manager
Work efficiently while ensuring quality craftsmanship—we want it done right the first time!
Participate in training sessions to stay up to date on new equipment and industry best practices
Teamwork & Daily Operations
Attend morning meetings to review job assignments and discuss key updates
Maintain open communication with the Service Coordinator and warehouse team throughout the day
Follow the Service Customer Journey SOP to provide a consistent, high-quality experience
Qualification
Required
23 years of age
South Carolina Driver's License with a clean driving record
High School Diploma or GED
Ability to lift heavy equipment, bend, and stand for long periods
A great attitude and a willingness to learn
Preferred
HVAC knowledge
Benefits
Health, dental, and vision insurance after 90 days
401K retirement plan
Paid vacation and holidays
Maternity & Paternity Leave
Career development & training opportunities
Company
Aqua Blue Pools
Aqua Blue Pools is a construction company that offers custom pool design and pool building services.
Founded in 1991
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase