Aspire Communications · 1 day ago
Commercial Field Technician
Naples, FL
Full-time
Onsite
Mid, Senior Level
$20/hr - $25/hrAspire Communications is a startup, turn-key technology integration company based in Orlando, Florida. They are seeking a Commercial Field Technician responsible for installing, maintaining, and troubleshooting Summit Broadband's cable television, internet, and telephone services for business customers.
Telecommunications
Responsibilities
Serve as the primary point of contact for communication with the summit management team
Coordinate and assign tasks to internal technicians, ensuring effective job distribution and completion
Monitor and document project and job information, including tracking technicians’ daily hours
Ensure accurate and timely reporting of project status and job completion
Act as the main point of contact for internal technicians, providing troubleshooting support and resolving technical issues
Oversee the installation, configuration, and maintenance of cable television, internet, and telephone equipment at customer locations
Perform cable splicing, termination, and system testing to verify performance and reliability
Troubleshoot and repair any issues with the cable system to ensure optimal performance
Provide technical support to customers experiencing service issues, ensuring high levels of customer satisfaction
Address customer inquiries and concerns promptly and professionally
Maintain inventory of necessary supplies and equipment
Order supplies as needed to ensure operational efficiency
Provide training and guidance to technicians and staff, fostering skills development and adherence to best practices
Stay informed about new technologies and industry developments
Implement necessary upgrades or changes to improve the cable system and service delivery
Frequently travel to the Lakeland and Tampa areas for installations and support
Qualification
Required
Proven experience in cable system installation, maintenance, and troubleshooting
Strong organizational and communication skills
Ability to bend, squat, lift
Ability to manage multiple tasks and projects effectively
Proficiency in technical support and customer service
Valid driver's license and ability to travel regularly
Benefits
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Company
Aspire Communications
Aspire Communications is your one-stop shop for all your telecommunication service needs.
Founded in 2019
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephen Weatherford
Founder & CEO
Company data provided by crunchbase