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Crescent Hotels & Resorts · 21 hours ago

SALES MANAGER

Greater Phoenix Area

Full-time

Onsite

Mid Level

Crescent Hotels & Resorts is seeking a Sales Manager to represent the hotel in soliciting and negotiating group accommodations. The role involves preparing proposals, conducting site inspections, and maximizing revenue through effective sales strategies and client interactions.

HospitalityLeisure

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Represent hotel by soliciting, responding to and negotiating with persons requiring large and complex group accommodations (generally over 50 guest rooms) with or without meeting space and/or on-site (hotel) catering, based upon market segment and account files assigned by the Director of Sales (and Marketing). Represent hotel in significant interactions dealing with customers relative to sales and operational questions, concerns, and Negotiate contracts with customers and commission agreements with third party agencies

Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Develop and quote prices for same

Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc

Conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel

Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients

Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts

Develop and conduct persuasive verbal sales presentations to prospective clients

Travel locally to conduct outside calls, promote the hotel and review competition. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. Represent hotel at trade shows. Set up exhibits involving bending, stooping, lifting and reaching overhead

Communicate both verbally and in writing to provide clear direction to staff

Comply with attendance rules and be available to work on a regular basis

Perform any other job related duties as assigned

Qualification

Hotel product knowledgeMarket knowledgeSales presentationsComputer proficiencyCommunication skills

Required

Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability

Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc

Conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel

Move throughout property to conduct site inspections

Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients

Handle account details so that all pertinent aspects of solicitation and closing are complete and documented

Coordinate various departments' participation in servicing accounts

Develop and conduct persuasive verbal sales presentations to prospective clients

Travel locally to conduct outside calls, promote the hotel and review competition

Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account

Represent hotel at trade shows

Set up exhibits involving bending, stooping, lifting and reaching overhead

Communicate both verbally and in writing to provide clear direction to staff

Comply with attendance rules and be available to work on a regular basis

Perform any other job related duties as assigned

Basic hotel product knowledge, i.e., staffing, operations, safety, security, union rules, structural, terminology, fire, police and health codes, hotel policies, city

Basic knowledge of the hotel structure/layout and how all departments interact

Basic knowledge of various types of set up styles used in the meeting rooms

Extensive knowledge of market and related meeting industry

Quantitative processing of data via office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, forecasting and space utilization

Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Access, Outlook, Delphi (or in house sales system), Market Vision, OnQ, InFocus, Internet and Intranet and Optimum Settings (or in house CAD program)

Must have the ability to communicate in English

Self-starting personality with an even disposition

Maintain a professional appearance and manner at all times

Can communicate well with guests

Must be willing to 'pitch-in' and help co-workers with their job duties and be a team player

Knowledge of a hotel structure and how all departments interact

Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints

Ability to move throughout the hotel to conduct site inspections

Company

Crescent Hotels & Resorts

This is the guiding principle that drives every aspect of hotel operations through Crescent Hotels & Resorts.

Founded in 2001

Fairfax, Virginia, USA

5001-10000 employees

http://www.chrco.com

H1B Sponsorship

Crescent Hotels & Resorts has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (1)

2021 (1)

2020 (1)