Concord · 1 day ago
Lead UX Designer - Retail
Dallas-Fort Worth, TX
Full-time
Hybrid
Senior Level
$130K/yr - $145K/yr
6+ years expConcord USA is a consulting firm dedicated to enhancing customer experiences and optimizing operations through technology and data integration. They are seeking a Lead UX Designer to manage the UX roadmap for a major retail brand, ensuring alignment with business goals and leading a team of designers in an Agile environment.
Digital MediaMusicSocial Media
No H1B
Responsibilities
Own and manage the UX roadmap and backlog for a designated brand within a multi-brand environment
Translate organizational and product roadmaps into a clear, prioritized UX backlog with well-defined stories
Ensure UX work is aligned with business goals, user needs, and technical constraints
Lead, coach, and mentor UX designers to ensure sprint commitments are met and quality remains high
Support designers throughout sprint execution by providing context, clarifying requirements, and removing blockers
Conduct design reviews, retrospectives, and ongoing feedback sessions
Partner closely with Product, Engineering, Analytics, and other internal teams to gather context and requirements
Act as a bridge between UX designers and stakeholders to ensure clarity, alignment, and momentum
Confidently communicate UX priorities, tradeoffs, and decisions to leadership and delivery teams
Periodically jump into Figma to support designers directly when needed (concepts, flows, refinements)
Ensure consistency with existing design systems while evolving patterns as needed
Leverage UX research and A/B testing to inform design decisions and validate outcomes
Use data, experimentation, and user insights to continuously improve experiences
Qualification
Required
6–10 years of UX/Product Design experience, with demonstrated experience in a UX Lead, UX Manager, or Strategy-focused role
Proven experience managing UX backlogs, prioritization, and roadmaps in Agile environments
Hands-on experience with Jira, Confluence, and Agile delivery frameworks
Experience mentoring and leading designers within sprint-based teams
Strong background in e-commerce UX (B2C and B2B), with case studies to demonstrate impact
Deep familiarity with Figma and modern web and mobile design systems
Experience with UX research methods and A/B testing
Strong ability to synthesize insights and translate them into actionable design direction
Excellent written, verbal, and interpersonal communication skills
Ability to present UX strategy, priorities, and design rationale to both designers and non-design stakeholders
Comfortable working closely with leadership while executing tactically with delivery teams
Company
Concord
CONCORD is the world’s leading independent music company.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$5.96BKey Investors
Apollo
2025-07-22Debt Financing· $1.76B
2024-10-09Debt Financing· $850M
2023-10-25Debt Financing· $500M
Leadership Team
Fred Gillham
COO, Label Group
Victor Zaraya
Chief Operating Officer / Chief Revenue Officer
Recent News
bloomberglaw.com
2025-10-07
Music Business Worldwide
2025-09-18
Business – Billboard
2025-09-17
Company data provided by crunchbase