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Vensure Employer Solutions · 21 hours ago

Internal HR Specialist - GA - On Site

Duluth, GA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions. The Internal HR Specialist will serve as a strategic advisor to company leaders, managing employee relations, conducting HR audits, and implementing HR initiatives to enhance organizational performance and culture.

Customer ServiceFinancial ServicesHuman ResourcesRisk Management

Responsibilities

Execute on the Business Leadership excellence program quarterly conversations & company scorecard discussions with the leaders of assigned departments in coordination with the rest of the HR partnership team

Collaborate with business leaders to understand their goals and challenges, and support the development of HR strategies that align with business objectives

Serve as a communication conduit for leaders on key company initiatives, objectives, and priorities

Support the Vensure Leadership Development Succession planning program by assisting department leaders with succession planning and tracking progress of potential successors

Provide initial insights and recommendations on workforce planning, talent management, and organizational development

Conduct HR audits and assessments to identify areas for improvement

Provide advice on employee relations, performance management, and compliance issues

Coach and guide leaders on the performance management process, disciplinary action best practices, and performance improvement plans

Provide coaching and support to managers and employees on HR-related issues

Provide guidance to leaders on professional development conversations with employees, guide them on Vensure's Professional Growth Plan template and process, and communicate internally with the HR operations team to set up employee Professional Growth plans in Agile by request

Respond to employee inquiries and provide guidance to employees on HR policies, procedures, laws, and standards in a timely and professional manner, and direct front line/basic inquiries to the HR service team

Monitor and respond to inquiries from department leaders and employees within department response time standards and KPIs

Conduct pre-termination consultations and escalate pre-term cross-check issues to Internal HR leadership

Coordinate on-site support for separation conversations, lead termination meetings in partnership with department leaders, and coordinate and ensure the successful execution of the complete offboarding process with the HR operations team

Respond to escalations and questions from leaders on HR tickets that have been submitted and communicate internally with the HR operations team on ticket progress, troubleshooting, and to help resolve inquiries from department leaders and employees

Properly and timely document all employee-related interactions

Perform job evaluations and job analyses

Prepare job descriptions according to department processes, and update department career paths following the company's standard title hierarchy and ensuring proper approval routes are followed prior to posting on SharePoint

Review positions to determine FLSA compliance with white collar duties test, minimum salary thresholds, and conduct FLSA audits

Respond to escalations on performance review system issues/troubleshooting by communicating internally with the HR Operations team to troubleshoot appraisal system issues and/or inquiries from leaders and employees

Coordinate with the HR Operations & HR Service team on report requests for department leaders

Pull company comp data and pay ranges upon request for authorized department leaders

Communicate with leaders on title updates, FLSA adjustments, compliance requirements, etc

Assist with compiling and sending reports, communications, documentation, etc. for cyber security compliance/policy accountability, Microsoft teams photos, and other cross-departmental collaborative efforts as assigned by Internal HR leadership

Assist with updating educational guides, the Managers Corner, and other manager training resources in collaboration with the learning department on key managerial concepts such as performance management, disciplinary actions, conflict resolution, providing feedback, setting performance expectations, managing underperformance, employment law 101, responsibilities to inform us of leave of absence requests, navigating the hiring process, etc

Serve as a trusted advisor to managers and employees on employee relations issues

Conduct investigations and resolve employee complaints and grievances in the absence of the Internal HR Specialist - People Relations, or to back up and support investigation and employee relations volume/influxes

Promote a positive work environment and culture

Compile KPI data, measure, track progress, and take ownership and accountability for updating assigned scorecard statistic for assigned accountability area prior to every level 10 meeting and be prepared to engage in IDS discussions if the metric is off track

Participate in department rock planning meetings, lead and participate in at least 1-2 department rocks per quarter, meet with rock team members at the beginning of the quarter to successfully plan out rock milestones and goals and have prepared to discuss with direct manager to help further frame out the rock prior to the start of the quarter. Take ownership and accountability for independently working on rock projects throughout the quarter and updating the quarterly rock sheet prior to every level 10 meeting

Prepare an issues list of any observations, opportunities to streamline and enhance processes, or issues that need to be troubleshooted and develop solutions for to bring to the level 10 meeting as IDS topics

Participate and be fully engaged in the EOS/Traction department processes surrounding areas of accountability, department projects (Rocks), Scorecards statistics, IDS, To Dos etc

Assist with providing input and developing and implementing HR policies and procedures tailored to the organization's needs

Lead and manage HR projects from inception to completion

Ensure projects are delivered on time, within scope, and within budget

Provide regular updates and reports to senior leadership on project progress

Perform other duties and projects as assigned by management

Assist with and participate in compliance projects and other department projects and initiatives, as assigned

Assist with sharing knowledge among the team about SME/accountability area and mentoring other HR specialists, assist with department trainings, and providing feedback to leadership upon request to assist with the continued development of team members

Ensure compliance with federal, state, and local employment laws and regulations

Identify and mitigate HR-related risks for the organization

Attend webinars, seminars and other trainings to stay up to date on laws and industry trends and best practices

Regular attendance at the assigned work location for our corporate office locations is an essential job function. For team members who are located in or near the Chandler, AZ and Duluth, GA offices, this is an in-office position. An HR presence is required due to the population of employees within these offices, the need for employee interaction, and to support leaders with onboarding and offboarding of employees

Qualification

Employee relationsPerformance managementHR complianceHuman Resources best practicesMicrosoft OfficeConflict resolutionAnalytical skillsCoaching skillsCommunication skillsProblem-solving skillsOrganizational skillsInterpersonal skillsAdaptabilityDecision-makingTeam collaborationAttention to detailPresentation skills

Required

Demonstrated knowledge and experience in Human Resources best practices with emphasis on employee relations as well as related federal, state and local laws and regulations required

Working knowledge of multiple human resource disciplines, including, employee relations, organizational diagnosis, performance management, recruitment, compensation and benefits

Strong verbal and written communication skills and interpersonal effectiveness at all levels in the organization and across cultures

Strong problem-solving and conflict resolution skills

Proven ability to build strong relationships and influence stakeholders

Adheres to KPIs and SOPs according to established guidelines

Ability to apply change management initiatives to assist in business transformation

Must use logic and reasoning to make immediate decisions under pressure or tight deadlines

Ability to make proper judgment calls when presented by a situation/problem

Strong sense of business ethics including the ability to handle confidential information appropriately

Able to effectively manage multiple projects and attend to daily HR matters while maintaining focus and follow through on issues until resolved and delivering results as committed

Ability to make recommendations to effectively resolve escalations by using judgment that is consistent with the standards, practices, policies, procedures, regulations and/or government law

Demonstrated proficiency in conducting root cause analysis and strong problem solving and decision-making skills

Ability to research and analyze various types of data

Ability to prioritize and efficiently execute a high volume and broad scope of tasks within tight deadlines, competing demands and changes in the work environment

Ability to deal with frequent interruptions, changes, delays or unexpected events

Strong organizational, analytical, and problem-solving skills

Capability to learn quickly

Facility to collaborate with others

Demonstrated ability to consult effectively with all levels of management with multiple conflicting priorities

Expertise in establishing credibility, be decisive and be able to recognize and support the organization's preferences and priorities

Bachelor's degree in Human Resources, Business Administration, or a related field and/or equivalent combination of education, experience, and HR-related certifications

Minimum of 2-4 years of experience handling employee relations, investigations, and advising leadership on performance management, disciplinary actions, coaching and guiding managers on leadership and management best practices, talent management, and strategic HR Partnership

Proficiency with Microsoft Office software (Outlook, Excel, Word, PowerPoint) with ability to learn other applications as needed

PHR, SPHR, SHRM-CP or SHRM-SCP certification is a plus or willingness to obtain within two years of employment

Preferred

Understanding of multistate employment laws preferred

Consulting experience and/or PEO experience preferred

PRISM experience preferred

Benefits

Health Insurance: Medical, dental, and vision coverage

Retirement Plan: 401(k) with company match

Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law

Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.

Company

Vensure Employer Solutions

Vensure Employer Solutions is a privately owned professional employer organization (PEO) headquartered in Chandler, Arizona, with offices in Sarasota, Florida, and Duluth, Georgia.

Founded in 2004

Chandler, Arizona, USA

1001-5000 employees