E&H Hardware Group, LLC · 4 days ago
Retail Department Lead Full-Time
E&H Hardware Group is a family-owned company operating multiple Ace Hardware stores in Ohio. They are seeking a dedicated Department Lead to drive sales, maintain organization, and support day-to-day operations on the sales floor, ensuring an outstanding customer experience.
Building MaterialHardwareOutdoors
Responsibilities
Deliver excellent service to every customer using E&H’s Customer First Sales Culture
Answer questions, locate merchandise, and assist with in-store and online special orders
Promote the Ace Rewards program and help customers sign up
Maintain product knowledge and awareness of current promotions
Conduct cycle counts and maintain accurate inventory levels
Receive, stock, and merchandise products in your assigned department(s)
Ensure department signage is accurate and up to date
Help maintain cleanliness and organization on the sales floor, stock room, and outdoor areas
Participate in seasonal resets and overall store visual standards
Open and/or close the store as needed and serve as a trusted keyholder
Monitor safety concerns and theft prevention measures
Collaborate with team members and communicate effectively with store leadership
Flex your schedule to include evenings, weekends, and holidays as needed
Qualification
Required
High school diploma or equivalent
Strong product knowledge and a willingness to learn
Ability to lead by example and work well within a team
Strong attention to detail and ability to multitask
Ability to lift up to 50 lbs and stand for extended periods
Preferred
Retail or customer service experience
Familiarity with retail computer systems, Microsoft Office, or Teams
Benefits
Health, dental, and vision insurance (Full-Time)
401(k) with company match
Paid time off and holiday pay
Employee Assistance Program
Generous employee discount
Career growth opportunities across stores and service divisions
Company
E&H Hardware Group, LLC
E&H Hardware Group owns and operates multiple Ace Hardware locations as well as a plumbing & handyman business throughout the state of Ohio.
Funding
Current Stage
Late StageCompany data provided by crunchbase