TTM Technologies · 2 days ago
Vice President - Strategic Customer Account Leader - Department of War (A&D)
United States
Full-time
Remote
Director/Executive
12+ years expTTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems and advanced printed circuit boards. The Strategic Customer Account Leader will serve as the primary voice of the customer for the Department of War and the Pentagon, driving satisfaction and long-term growth while collaborating with various teams to guide decisions on new technology and capabilities.
Electrical & Electronic Manufacturing
No H1B
Security Clearance RequiredU.S. Citizen OnlyHiring Manager
Vireak Theng
Responsibilities
Lead the customer strategic plan development and execution of growth actions aligned with technology roadmaps for a key account (~$200M)
Serve as the primary point of contact for customer relationships, driving satisfaction, loyalty, and long-term growth
Represent the voice of the customer, factually articulating the customer’s requirements, experiences, and expectations in real time
Identify growth opportunities within the account and develop solutions that align with customer needs and company capabilities
Oversee customer demand signal, bookings projections, sales forecasting, planning, and reporting. Provide regular updates to senior leadership
Collaborate with Business Unit leadership, Government Relations, Business Development, Program Managers, Engineering, Operations, and Supply Chain to guide decisions on new technology and capabilities
Develop and maintain executive-level relationships with senior DoW leaders, Portfolio Acquisition Executives (PAEs), and program offices
Ensure alignment with and manage change around Sector and Company growth initiatives
Navigate the evolving Warfighting Acquisition System reforms and position company capabilities within new portfolio structures
Qualification
Required
Must have strong working relationship with the Dept. of War and the Pentagon
Established relationships with Portfolio Acquisition Executives, program offices, and contracting organizations
Ability to engage effectively at all levels from working-level engineers to Flag Officers/SES leadership
Experience successfully managing $100M+ accounts and a track record of book to build >1
Deep knowledge of the A&D industry, including overall industry trends, marketplace, major players, and competitor intel
Familiarity with mission areas: C5ISR, electronic warfare, precision munitions, aviation systems, unmanned platforms, counter UAS
Deep knowledge and understanding of government regulations (e.g., FAR, DFAR)
Technical knowledge of Printed Circuit Boards and Integrated Electronic products, including radar, surveillance, and communications
Executive presence for C-suite and senior government engagement
Strong business acumen to support budgeting, reporting, data analysis, etc
Strong negotiation skills, advocating for positions in commercial discussions to drive optimal outcomes for internal and external stakeholders
Customer-focused business development skills to foster strong customer relationships, including deeply understanding their current and future needs and identifying opportunities to address them
Ability to make data driven decisions, prioritizing the strategy and roadmap based on insights from market analysis and bookings/sales forecasting
Strong leadership characteristics, and demonstrated talent development skills
Excellent communication skills at all levels with emphasis on responsiveness and accuracy
Ability to handle a fast-paced environment with high volumes of workload
Due to ITAR requirements, applicants must be a U.S. Citizen or a Permanent Resident
The ability to obtain and maintain a Secret U.S. Security Clearance required
Education: Bachelor of Science or related discipline; MS in engineering and/or MBA preferred
Minimum of 12+ years of A&D industry experience with progressive responsibility
Leadership of account strategy in a matrix organization, including strategy development, account management, and account growth
Working for or with Tier 1 defense contractors (e.g., Lockheed Martin, Northrop Grumman, Raytheon, Boeing, General Dynamics, BAE Systems)
Direct DoD customer engagement experience; demonstrated relationships with program offices and Pentagon stakeholders
Deep collaboration with Operations and Supply Chain in defining capabilities to manage customer expectations and enable rapid response
Experience with defense acquisition processes from early customer engagement through proposal development and contract award
Track record of successful capture management on competitive programs ($50M+ contract values)
Preferred
Prior military service or civilian service in DoW
Experience with Foreign Military Sales (FMS) programs
Experience in defense electronics manufacturing, PCB industry, or similar
Existing active Secret or higher security clearance
Benefits
Medical
Dental
Vision
401K
Flexible Spending Account
Health Savings Account
Accident benefits
Life insurance
Disability benefits
Paid vacation & holidays
Company
TTM Technologies
At TTM we are inspiring innovation in everything we do.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tom Edman
President and CEO
Dan Boehle
Chief Financial Officer
Recent News
2025-09-20
TTM Technologies, Inc.
2025-09-16
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