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The Skills Centre · 3 weeks ago

Energy Conservation Advisor

Trail, OR

Full-time

Onsite

Mid Level

3+ years exp

FortisBC is the province’s largest energy provider, dedicated to delivering renewable energy and sustainable solutions. The Energy Conservation Advisor is responsible for helping customers use energy efficiently and for achieving energy management targets by delivering energy management programs to commercial and industrial customers.

Non ProfitSkill AssessmentSocialTraining

Responsibilities

Engage with commercial and industrial customers to familiarize them with Fortis’BC energy conservation programs and solutions

Develop and maintain strong relationships while influencing and assisting current and new customers in understanding their energy needs

Drive energy conservation participation by assisting and influencing customers to make decisions to proceed with projects

Regular customer engagement: multiple outbound calls to prospective and existing customers or external stakeholders

Develop and maintain a work plan to identify energy efficiency opportunities and implement energy management measures while promoting FortisBC rebate programs

Provide technical expertise for energy savings through new construction, equipment upgrades, or behavioural changes based on the industry sector

Deliver technical solutions and complete custom energy efficiency calculations for commercial and industrial customers

Support participation in the FortisBC rebate programs that result in energy and cost savings for customers in addition to a more sustainable business operation

Perform walk-through energy audits of customer facilities, identify energy conservation measures, and calculate savings for the proposed upgrades and measures

Provide updated reports and timely implementation of projects into DSM tracking systems of all potential, active and completed projects

Active engagement with external stakeholders, including trade allies, suppliers, developers and equipment manufacturers, to generate project leads and encourage implementation

Develop and maintain local market knowledge on new construction and facility upgrade activities

Establish and maintain strong relationships with all internal and external stakeholders as required

Participate in community events as required

Ensure effective resolution of all key customer problems/issues

Other duties and projects as assigned

Qualification

Energy ManagementCustomer Relationship ManagementEnergy Conservation KnowledgeCEM CertificationTechnical ExpertiseCommunication SkillsOrganizational SkillsTeam PlayerNegotiation Skills

Required

Four-year Degree in Engineering, Energy Management, Technology, Environmental Science or a related field from an accredited post-secondary institution

Minimum of three (3) years of related experience in an energy/technology role, within which a minimum of one (1) year experience in sales or customer service

Certified or eligible for Energy Manager (CEM) certification

Excellent verbal, written communication and presentation skills

Excellent customer service and customer relationship-building skills

Knowledge of energy use and energy conservation

Ability to perform an informal and formal needs assessment for customers

Comprehensive knowledge of computer systems including Word, Excel, MS Outlook and various virtual meeting platforms

Ability to build rapport with customers

Ability to work independently and within a team environment

Organizational skills and attention to detail

Excellent organizational skills, ability to manage a wide variety of tasks simultaneously with close attention to detail

Team player with emphasis on building relationships and partnerships

Excellent presentation and negotiation skills