Avalon International Aluminum, LLC ยท 1 day ago
Administrative Assistant
Tualatin, OR
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrAvalon International Aluminum is a family-owned manufacturing company dedicated to high-quality products and exceptional customer service. They are seeking an Administrative Assistant to provide customer service, manage client inquiries, and assist with their ERP system.
Home ImprovementHome RenovationInnovation ManagementInterior DesignManufacturing
Responsibilities
Serve as the point of contact for clients needing updates on their orders, including delivery dates, production status, and any issues with their orders
Provide clear and helpful responses to client inquiries, ensuring excellent customer service
Address and resolve any order-related issues, working with the operations team to find timely solutions
Maintain accurate records of client communications and follow-up to ensure customer satisfaction
Coordinate with production and shipping teams to provide clients with the latest updates on their orders
Update clients on any delays or issues with their orders in a timely and professional manner
Assist in generating order reports and status updates from the ERP system to support client communications
Qualification
Required
High school diploma or equivalent
Excellent customer service skills with the ability to communicate clearly and professionally with clients regarding their orders
Strong organizational skills and attention to detail, especially when handling order information in the ERP system
Ability to manage multiple tasks and prioritize effectively, especially in a fast-paced environment
Proficiency in Microsoft Office Suite and basic computer skills
Ability to work both independently and collaboratively with the team to ensure client satisfaction
Preferred
Previous experience in a customer service or administrative role is preferred
A strong willingness to learn and develop ERP and order management skills
Familiarity with ERP systems or similar software used for order management
Prior experience in a manufacturing environment or knowledge of the production process is a plus
Basic knowledge of data entry and order management systems
Benefits
Competitive pay
Benefits
Company
Avalon International Aluminum, LLC
For over 34 years, most of the nation's Architects and Specifiers have recognized the name AVALON INTERNATIONAL ALUMINUM as a leader in the production and fabrication of aluminum interior door frames and glazing components.
Founded in 1982
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Baron Carleton
COO
Company data provided by crunchbase