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Walmart Canada · 21 hours ago

Senior Technology Operations

(USA) Crossman Respect Building CA SUNNYVALE Home Office

Full-time

Onsite

Mid, Senior Level

1+ years exp

Walmart Inc. is a leading retail corporation, and they are seeking a Senior Technology Operations professional. This role involves managing multiple projects, assessing resources, and ensuring successful project completion while catering to key stakeholders and aligning with the overall technology strategy.

DeliveryRetailShopping

Responsibilities

Comprehend the financial plan for implementation of multiple projects

Monitor delivery schedules and cost expenditure for multiple projects within a program

Assess and identify the resources required for successful completion of the project of small to medium complexity

Identify potential risks for successful completion of the project

Cater to key stakeholders and their priorities

Participate in business task to get things done in own unit or area

Communicate key considerations for business decision making process

Comment on the organizations business model and financial goals

Cite examples of types of information needed to make sound business decisions

Provide support to technology/ domain stakeholders to solve complex issues (i.e. suggest what skills are needed, how does the technology impacts)

Develop business cases for projects with a projected return on investment or cost savings

Demonstrate deep functional knowledge of the business unit/domain

Translate business unit/domain requirements into projects, activities, and tasks and aligns to overall technology strategy

Serve as an interpreter and conduit to connect business unit/domain needs with tangible solutions and results

Participate in creating new processes and ways of working

Define goals, deliverables and schedules for managing multiple medium to high complexity projects within a program, in line with the overall strategic objectives

Create accountability matrix for the projects

Decompose the program into multiple modules and assign responsibility assignments and milestones for each module

Comprehends the operational and financial factors that drive project success

Monitor and evaluate the progress of the projects against approved milestones and timelines

Lead cross functional and/or pillar coordination meetings to review schedule progress, health, issues/risks, and key dependencies of the projects

Take appropriate measures when required to bring program health on track in case of adversity

Communicate, articulately and concisely, in a one-to one/ stakeholder meeting involving one-two teams

Proactively build personal network and seek and provide constructive feedback

Present data and logic to and influence team, customers and stakeholders

Articulate results/recommendations in a structured manner using relevant data

Actively listens to others and acknowledges different technical perspectives and connects to the product/technology in development

Qualification

Risk AssessmentData AnalysisProject ManagementSQLPythonDashboard DevelopmentStakeholder ManagementCommunicationTeam Collaboration

Required

Master's degree or equivalent in Computer Science, Management Information Systems, Industrial Engineering, Engineering Management, Business, Information Systems, Project/Program Management, Information Technology, Finance, Management, or related area and 1 year of experience in project management, program management, program operations, or related area; OR Bachelor's degree or equivalent in Computer Science, Management Information Systems, Industrial Engineering, Engineering Management, Business, Information Systems, Project/Program Management, Information Technology, Finance, Management, or related area and 3 years of experience in project management, program management, program operations, or related area

Experience using risk assessment tools including Threatmetrix and Accertify to limit or offset financial loss and control negative customer experience resulting from fraud

Experience assessing and evaluating key organizational KPIs using SQL in BigQuery, Teradata, Snowflake, and Presto

Experience developing technology roadmaps to deliver end to end lifecycle risk capabilities

Experience building dashboards using Tableau, Looker, and PowerBI to improve and optimize business processes

Experience using Python to extract, manipulate, and analyze data

Experience querying relational databases using SQL for data driven decisions

Experience manipulating and evaluating ML models and algorithms used for predictive analytics in risk management using Python and SAS

Experience performing cost-benefit analysis to evaluate third-party vendors who provide risk management solutions

Experience developing experimentation using A/B testing and experimental design

Experience defining and leading requirements with key partners including Product, Design, and Engineering

Experience with vendor and stakeholder management using JIRA and Confluence

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting.

Other benefits include short-term and long-term disability, education assistance with 100% company paid college degrees, company discounts, military service pay, adoption expense reimbursement, and more.