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Collins Aerospace · 1 day ago

Field Service Technician

Everett, WA

Full-time

Onsite

Mid Level

$48K/yr - $91K/yr

4+ years exp

Collins Aerospace, a leader in aerospace and defense solutions, is seeking a Field Service Technician to support the installation and maintenance of their Interior seating products. The role involves troubleshooting, providing technical support, and ensuring proper documentation of service activities at customer sites and aircraft manufacturing facilities.

AerospaceIndustrialMilitarySatellite Communication

No H1B

Responsibilities

Provides support to customers in solving technical problems incurred in the installation or operation of company products; consults with customers regarding pre and post-installation problems; may review customer equipment interface requirements

May assist in orienting, training, assigning and checking the work of technical/business support employees

Travels with other technicians to other locations to assist in supporting of products

Demonstrates behaviors in line with Collins Leadership Behaviors and Values

May familiarize customers with the maintenance and use of their products and drawings

Troubleshoots and diagnoses system/equipment interfaces problems during installations

Performs preventive maintenance, modifications, and field changes to installed equipment as necessary

Provides support in the conduct and performance of equipment/system acceptance testing following installation

Use applicable drawings and tools to troubleshoot problems

Ensure all necessary documentation is correct and completed for works carried; and, all systems are updated and reflect current status against daily work plan (Velocity/CMES, WUC’s)

Assists engineering in determining and solving equipment design problems, evaluating product performance, and conducting field trials

Qualification

Technical problem solvingPreventive maintenanceEquipment/system testingTechnical documentationAnalytical skillsMathematical interpretationTeam collaborationCommunication skills

Required

HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience

Preferred

Works with team members to accomplish assigned tasks and goals

Able to resolve basic obstacles experienced

Communicates to Lead Technician, Shift Lead or Supervisor when work is completed or of any unresolvable obstacles preventing completion, and requests additional assignments

If no specific assignments are provided, able to identify additional work in line with understood priorities

Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Ability to define problems collects data, establish facts, and draw valid conclusions

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Ability to lift and/or move up to 25 pounds

Benefits

Medical, dental, and vision insurance.

Three weeks of vacation for newly hired employees.

Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.

Tuition reimbursement program.

Student Loan Repayment Program.

Life insurance and disability coverage.

Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.

Birth, adoption, parental leave benefits.

Ovia Health, fertility, and family planning.

Adoption Assistance.

Autism Benefit.

Employee Assistance Plan, including up to 10 free counseling sessions.

Healthy You Incentives, wellness rewards program.

Doctor on Demand, virtual doctor visits.

Bright Horizons, child and elder care services.

Teladoc Medical Experts, second opinion program.