Regional Account Manager jobs in United States
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Routeware, Inc. · 2 days ago

Regional Account Manager

positionAustin, TX
timeFull-time
remoteHybrid
seniorityMid Level
money$70K/yr - $75K/yr

Routeware, Inc. is the industry leader in providing software and data analysis for waste and recycling programs. The Account Manager will serve as the primary point of contact for existing clients, focusing on maintaining strong relationships, understanding client needs, and driving retention and growth.

Fleet ManagementInformation TechnologyReal TimeSaaS

Responsibilities

Build and maintain strong, long-lasting client relationships with key stakeholders
Act as the main point of communication for assigned clients, addressing inquiries and resolving issues promptly and effectively
Understand clients’ goals and challenges, providing tailored solutions that align with Routeware’s offerings
Monitor client satisfaction and service delivery, conducting regular check-ins and feedback sessions
Collaborate with internal teams to ensure successful implementation and onboarding of new features and updates
Identify opportunities for account growth through upselling and cross-selling of additional services
Maintain accurate records of client interactions and account status in CRM tools
Prepare and present regular performance reviews to clients, highlighting achievements and areas for improvement
Stay up-to-date with industry trends and developments that may impact clients’ operations

Qualification

Account managementClient servicesCRM softwareMicrosoft Office SuiteInterpersonal skillsCommunication skillsProblem-solving skillsProject management

Required

Bachelor's degree in Business, Marketing, or a related field
Proven experience in account management or client services, preferably in a technology or SaaS environment
Strong interpersonal and communication skills, with the ability to build rapport with clients
Problem-solving skills and a proactive approach to managing client needs
Demonstrated ability to manage multiple accounts and projects simultaneously
Proficiency in CRM software and Microsoft Office Suite

Benefits

Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
Paid parental leave
Medical and Dependent FSA
401K match
Unlimited PTO
Ten company holidays
1 Volunteer day
Summer Friday's

Company

Routeware, Inc.

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Routeware helps mid-large private and municipal haulers and cities relieve operational and cost pressures and overcome environmental challenges.
dateFounded in 1999
location
Portland, Oregon, USA
people-size201-500 employees
web-link
https://www.routeware.com

Funding

Current Stage
Growth Stage
Total Funding
$1.57M
2018-09-01Acquired
2012-12-30Series Unknown· $0.53M
2010-08-24Series Unknown· $0.42M

Leadership Team

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Jeremy Collins
Chief Executive Officer
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Tim Dahltorp
Chief Financial Officer
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Recent News

PR Newswire
Routeware Brings Proven Industry Leadership to Fuel the Next Phase of Growth
2026-01-05
EIN Presswire
New Digital Platform Streamlines Fleet Maintenance and Cuts Costs for Growing Trucking Operations
2025-07-25
PR Newswire
Routeware Celebrates 25 Years of Transformation in Waste Management Technology
2025-05-05
Company data provided by crunchbase