Easterseals serving Chicagoland and Greater Rockford · 3 days ago
Center Support Assistant
Chicago, IL
Full-time
Onsite
Entry Level
$17.21/hr - $21.51/hr
1+ years expEasterseals serving Chicagoland and Greater Rockford is dedicated to transforming the lives of early learners and individuals of all abilities through educational and community support. The Center Support Assistant plays a crucial role in ensuring smooth center operations by managing administrative tasks, supporting families, and maintaining compliance with health and safety regulations.
Non-profit Organization Management
Responsibilities
Greeting, Directing, and Assisting Families and Visitors
Answering Phone Calls, Taking Messages, and Routing Calls
Supporting Administrative Functions: Assisting with daily administrative tasks such as responding to emails, scheduling appointments, and managing correspondence, ensuring smooth and efficient center operations
Maintaining well-organized and up-to-date records for clients, staff, and programs, is crucial for compliance, accurate reporting, and easy access to information
Monitoring and managing the inventory of supplies and equipment, ensuring necessary items are always available, and ordering new supplies as needed to support uninterrupted center operations
Performing accurate data entry into various systems and generating reports to track program outcomes, monitor performance metrics, and support decision-making processes
Helping parents complete the necessary paperwork and guiding them through the intake process to ensure a smooth and efficient onboarding experience
Ensuring maintenance supplies are distributed as needed and preparing meals or snacks to support the center's daily operational needs
Maintaining accurate and current attendance records for students and staff, essential for reporting and compliance
Developing and maintaining systems to ensure accurate billing for the Food Program, tracking meal participation, and submitting monthly reports
Accurately completing and submitting meal participation forms to meet program requirements and ensure proper reimbursement
Assisting parents with applying for childcare services and managing payments, ensuring they understand and comply with the requirements
Gathering and submitting required documentation to Action for Children, ensuring all necessary paperwork is accurately completed and reported
Creating and maintaining efficient inventory systems to ensure supplies are adequately stocked and managed
Monitoring the status of orders, accepting deliveries, and ensuring items are properly stored and organized for easy access
Developing and managing a system to accurately report weekly attendance and enrollment figures, supporting planning and resource allocation
Keeping sign-in and sign-out sheets up to date to ensure accurate student attendance tracking
Regularly updating enrollment lists to reflect changes and ensure accurate records of student participation
Supporting the upkeep of the Center's facilities through routine maintenance and facility repairs, managing cleaning schedules, and reporting issues to ensure a safe, clean, and welcoming environment
Identifying and reporting any building or equipment issues promptly and coordinating necessary repairs to maintain a functional and safe facility
Keeping storage areas and office supplies well-organized to ensure easy access and efficient use of resources
Regularly checking the functionality of security cameras and assisting with retrieving footage when needed to maintain a secure environment
Ensuring that the main lobby is tidy, welcoming, and accessible for all visitors
Communicating and coordinating with vendors to manage services and supplies, ensuring vendor relationships are maintained and service levels meet the center’s needs
Keeping detailed records of inventory to ensure supplies and equipment are adequately stocked and available when needed
Creating and implementing systems to ensure timely and efficient purchasing of necessary supplies, preventing shortages and disruptions
Managing the procurement and tracking of office and classroom supplies to support the daily operations and educational activities of the center
Offering training sessions and technical support to staff and parents, enhancing their skills and knowledge to better support the center’s operations and educational goals
Participating in professional development opportunities to stay current with best practices in data management and record keeping, ensuring high standards of accuracy and compliance
Conduct regular assessments to ensure the center’s environment meets safety standards and is conducive to the well-being of clients and staff
Leading the implementation of the Health and Safety Program, organizing drills, inspections, and safety responsibilities to maintain a safe environment
Leading the Health/Safety Committee, organizing regular meetings, and coordinating safety drills and inspections to ensure ongoing compliance with health and safety regulations
Participating in meetings, providing translation services, and assisting non-English-speaking families to ensure effective communication and inclusivity
Qualification
Required
High school diploma with at least 1 yr. of administrative experience
Proficient with Microsoft Office Suite or related software including Microsoft Teams
Ability to successfully manage multiple projects
Well organized, highly detail-oriented, and accuracy driven
Ability to express ideas clearly and concisely, orally and in writing, to groups, and to individuals
Ability to have difficult conversations that are reflective and positive to utilize direct conflict resolution strategies and to guide and support the same approach in others
Ability to work well under pressure with diverse personalities at all levels of the organization, child care partner centers, community agencies, and funding source personnel
Ability to utilize a strengths-based approach to achieve a high standard of excellence with work processes and outcomes and balance supporting centers and staff with ensuring accountability
Ability to safeguard practices that protect the privacy and confidentiality of families and staff, enabling colleagues to share only pertinent information
Receptivity to feedback, flexibility, willingness to learn, and willingness to embrace change and continuous growth
Ability to take ownership of actively seeking opportunities for continuous professional development, including the training required for this position
Ability to support and model ethical practices and professional boundaries when interacting with families, staff, and childcare partner centers
Ability to show initiative in problem-solving and implementing solutions
Valid driver's license
Auto insurance
Reliable vehicle
Prolonged periods of sitting at a desk and working on a computer
Ability to perform the physical tasks necessary to perform all job functions, i.e., bending, floor-sitting, etc., as well as to have the ability to lift up to 50 pounds frequently
Preferred
Associate degree or equivalent experience preferred
Company
Easterseals serving Chicagoland and Greater Rockford
We are one of the largest Easterseals affiliates, transforming the lives of early learners and individuals of all abilities through educational, family, and community services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Sara Ray Stoelinga, PhD
President & CEO
Sarah Boburka
Executive Vice President and Chief Financial Officer
Company data provided by crunchbase