Crouse Health · 1 day ago
Director of Information Technology
Syracuse, NY
Full-time
Onsite
Lead/Staff, Director/Executive
$150K/yr - $176K/yr
5+ years expCrouse Health is a leading healthcare provider in Central New York, dedicated to providing the best care in a family-friendly environment. They are seeking a Director of Information Technology to develop and execute the IT strategy, oversee the Epic EMR system, and manage IT operations to ensure high performance and compliance with regulations.
EducationHigher EducationTraining
Responsibilities
Develops and executes the hospital’s IT strategy and roadmap in alignment with organizational goals and healthcare industry best practices
Serves as a trusted advisor to executive leadership on technology strategy, digital transformation, cybersecurity risk, and emerging technologies
Leads change management efforts to successfully implement and sustain technology initiatives across clinical and non-clinical areas
Provides overall leadership and accountability for the Epic Electronic Medical Record (EMR) system and related clinical and revenue cycle applications
Ensures Epic is effectively implemented, maintained, upgraded, and optimized to support patient safety, clinical quality, regulatory requirements, and provider efficiency
Partners with operational leaders to align Epic functionality with clinical and revenue cycle workflows and overall operational needs
Oversees Epic governance, prioritization, change control, testing, training coordination, and post-implementation optimization
Ensures appropriate staffing models, vendor partnerships, and internal expertise to support Epic and other mission-critical clinical systems
Directs day-to-day IT operations, including systems, applications, infrastructure, network, and end-user support
Ensures high availability, performance, and reliability of all clinical and business systems
Oversees cybersecurity, disaster recovery, business continuity, and data protection programs
Establishes and monitors service levels, performance metrics, and continuous improvement initiatives
Develops and manages the IT operating and capital budgets with strong fiscal accountability
Evaluates, selects, and manages technology vendors and contracts to ensure value, performance, and compliance
Leads technology investment planning to balance innovation, risk management, and cost effectiveness
Leads, mentors, and develops IT management and staff, fostering a culture of accountability, collaboration, and continuous learning
Establishes clear goals, performance expectations, and professional development plans for the IT team
Builds a high-performing organization capable of supporting a 24/7 healthcare environment
Ensures compliance with all applicable federal, state, and local regulations, accreditation standards, and hospital policies, including HIPAA and information security requirements
Establishes governance structures, policies, and controls to protect information assets and ensure data integrity
Maintains current knowledge of healthcare IT trends, regulatory changes, and best practices
Other duties as assigned
Qualification
Required
Bachelor's Degree in Information Technology, Computer Science, or a related field required
Minimum of 5–7 years of progressively responsible leadership experience in healthcare information technology
Demonstrated experience leading enterprise IT operations in a hospital or health system in a hospital or health system environment
Strong leadership, strategic planning, and decision-making skills
In-depth understanding of healthcare information systems, clinical workflows, and EMR platforms (Epic preferred)
Proven ability to lead complex, cross-functional initiatives in a fast-paced healthcare environment
Excellent communication, financial management, and relationship-building skills
High level of integrity, accountability, and professionalism
Preferred
Master's degree in Healthcare Administration, Information Systems, Business Administration, or a related field
Experience with Epic EMR implementation, optimization, upgrades, or ongoing operational support
Benefits
Medical, Dental, Vision, FSA, and 401K.
Company paid life insurance.
Tuition Assistance and Workforce Development Opportunities.
Crouse Health Employee Assistance Program.
Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
YMCA Subsidy program.
Company
Crouse Health
Crouse Health, with over 3,100 employees, is one of Central New York's largest employers.
1001-5000 employees
H1B Sponsorship
Crouse Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Seth Kronenberg
President & CEO
Kevin Randall
Chief Financial Officer
Recent News
PR Newswire
2025-10-28
Company data provided by crunchbase