Montana State University - Office of Student Engagement ยท 1 day ago
Financial Aid Specialist I
Bozeman, MT
Full-time
Onsite
Entry Level
$22.59/hr - $22.59/hr
1+ years expMontana State University - Office of Student Engagement is seeking a Financial Aid Specialist I to assist in the administration of student aid programs. The role involves providing customer service, processing financial aid applications, and ensuring compliance with relevant regulations.
Events Services
No H1B
Responsibilities
Communicate clearly and professionally with students, parents, and campus partners to explain financial aid processes, requirements, and policies, ensuring a positive and supportive experience
Administer federal, state, and institutional financial aid programs, including budgeting, awarding, and verifying eligibility, while maintaining compliance with all applicable regulations
Manage and maintain accurate student aid and scholarship records within financial aid systems, ensuring timely updates and precise documentation
Review student files and collaborate with university departments to resolve issues, support compliance, and promote student success
Stay current with financial aid laws, regulations, and best practices through ongoing training and professional development
Qualification
Required
One to two years of full or part-time experience that required a high level of customer service and analytical skill and attention to detail or an equivalent combination of education and experience. Post-secondary education a plus
Demonstrated skill in analyzing, explaining, and applying rules, policies, and procedures
Experience using word processing, spreadsheets, and e-mail
Demonstrated skill organizing and prioritizing large volumes of work with a high degree of accuracy
Demonstrated strong written and customer service skills, and competence communicating information, and procedures in person, by phone, and e-mail while handling sensitive and confidential information
Experience working with customers, conflict resolution, and problem solving while exercising good judgement
Preferred
Experience working with SGT Banner
Experience with Microsoft Office Suite
Experience working in a higher education environment
Knowledge of the principles and purposes of financial aid programs
Bachelor's Degree in Business or related subject
Benefits
Benefits Eligible
Company
Montana State University - Office of Student Engagement
The Office of Student Engagement (OSE) provides and facilitates student engagement opportunities for MSU students through a variety of programs, events, services, and activities on the Bozeman campus.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase