Washington State Department of Labor & Industries · 2 days ago
L&I Financial Incentive Coordinator
The Washington State Department of Labor & Industries is dedicated to the safety, health, and security of Washington's workers. The Financial Incentive Coordinator will provide expert consultative and technical support to participants in the Retrospective Rating Program, helping employers reduce their insurance premiums and improve their safety performance.
Information Technology
Responsibilities
Provide consultative and technical services to Retro groups, Third-Party Administrators (TPA’s) and individual employers that voluntarily participate in Retro – as well as prospective accounts
Prepare and present complex financial, claims, and premium data for currently enrolled, and prospective Retro participants through use pre-built and ad hoc queries/reports
Utilize project management fundamentals
Manage interdepartmental and external coordination of Retro partners to ensure smooth project implementation
Identify the services and products that have the most value, and communicate this information to the customer, to ensure understanding
Identify areas for process improvement and standard work within the Retro team to achieve a better comprehension of drivers of past performance and predictors of future performance (maximize Retro returns)
Implement lean concepts and principles to create standard work and improve customer service for our Retro groups, individually-enrolled employers and their TPA’s
Act as a liaison between the department and Retro customers
Qualification
Required
Bachelor's degree
Two years' experience in underwriting, auditing, or selling casualty, disability or workers' compensation insurance or disability claims adjudication
Incumbent must be willing to travel
The ability to take action to learn and grow
The ability to take action to meet the needs of others
Preferred
Working knowledge (equivalent to one year of experience) as an Industrial Insurance Underwriter 3, Workers Compensation Adjudicator 3, or related experience
Working knowledge of the Retrospective Rating Program
Demonstrated facility in analyzing data to reach logical conclusions and identify trends
Demonstrated ability to translate complex, technical concepts into materials that are comprehensible by a lay audience
Demonstrated ability to use relational databases and related software programs (such as MS Excel) to organize and extract data and create reports
Demonstrated effectiveness with meeting facilitation, public speaking, and presentations to diverse audiences
Demonstrated knowledge and skills with advanced customer service, including for Executive-level staff, collaborators, and key customers
Benefits
Flexible custom work schedules
Generous retirement package
Competitive benefits package
Company
Washington State Department of Labor & Industries
The diverse programs that make up the Washington State Department of Labor & Industries (L&I) share a common purpose: safety, protection and economic opportunity.