Account Service Manager jobs in United States
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Elevance Health ยท 1 day ago

Account Service Manager

Elevance Health is a health company dedicated to improving lives and communities. The Account Service Manager is responsible for providing advanced customer service representation and strategic planning for large accounts.

Health CareHealth InsurancePersonal HealthWellness
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H1B Sponsor Likelynote

Responsibilities

Provides strategic planning and account management for large accounts
Directs and manages the administration of contractual requirements and obligations
Manages the new and renewal implementation process for accounts
Interfaces with operations to ensure smooth delivery of services
Maintains ongoing account relationships at multiple levels throughout the customers' organizations
Makes recommendations for improvements to meet customers' expectations
Provides both on-site and off-site customer service, which may include interpreting plan design, researching and resolving phone and written inquiries, resolving claims, benefit and enrollment issues
Coordinates open enrollment meetings, renewal process and training sessions
Makes routine account visits

Qualification

Account ManagementCustomer ServiceStrategic PlanningTPA ExperienceInsurance ExperienceBusiness OperationsCommunication SkillsProblem SolvingTeam Collaboration

Required

Requires a BA/BS and a minimum of 3 years of experience managing business operations and/or customer relationship; or any combination of education and experience which would provide an equivalent background

Preferred

Travels to worksite and other locations as necessary
Experience working in a TPA setting preferred
Insurance experience preferred
Account Management experience preferred

Benefits

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical
Dental
Vision
Short and long term disability benefits
401(k) +match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources

Company

Elevance Health

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Elevance Health is an integrated whole-health approach to help people in health journey and address their full range of needs.

H1B Sponsorship

Elevance Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (488)
2024 (604)
2023 (660)
2022 (222)

Funding

Current Stage
Public Company
Total Funding
unknown
2001-10-30IPO

Leadership Team

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Gail K. Boudreaux
President and CEO
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Geeta Wilson
Chief Technology Officer (CTO): Digital Health and Service Experience Platforms
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Company data provided by crunchbase