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NOVOS FiBER · 3 weeks ago

Central Office and Optical Network Engineer

Phoenix, AZ

Full-time

Onsite

Mid Level

NOVOS FiBER is a premier provider of FTTH (Fiber to the Home) internet services, seeking an experienced and motivated Central Office and Optical Network Engineer to join their team. The role focuses on ensuring the reliability and performance of network infrastructure, overseeing the installation, maintenance, and operation of central office equipment and optical network systems.

Customer ServiceInternetTelecommunications

No H1B

U.S. Citizen Only

Responsibilities

Install, configure, and maintain Nokia OLTs, routers, switches, and other optical network equipment in central office environments

Perform routine maintenance to ensure optimal functionality and network performance

Oversee central office activities, including rack installations, power connections, and cable management

Ensure compliance with industry best practices and company standards for central office operations

Diagnose and resolve hardware and connectivity issues for optical networks, escalating complex problems as necessary

Provide timely support during outages or degradation events to minimize downtime

Maintain accurate and detailed records of work performed, including network configurations, changes, and maintenance logs

Prepare reports on network performance and service availability for internal and external stakeholders

Work closely with network engineers, NOC personnel, field technicians, and other teams to ensure smooth network operations

Communicate effectively with customers and team members to coordinate installations and resolve issues

Track inventory of network devices and ensure all necessary equipment is available for ongoing projects

Manage the decommissioning and replacement of outdated or faulty equipment

Participate in on-call rotations to provide emergency support and respond to critical network issues

Qualification

Nokia network equipmentFTTH technologyOptical networkingOLT installationNetworking certificationsTroubleshooting abilitiesCommunication skillsIndependent work