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U.S. Customs and Border Protection · 2 days ago

Human Resources Specialist

Washington, DC

Full-time

Onsite

Mid, Senior Level

$126K/yr - $164K/yr

1+ years exp

U.S. Customs and Border Protection is a federal agency dedicated to securing America's borders. The Human Resources Specialist will develop and implement HR program functions in Federal Workers' Compensation, ensuring compliance and providing leadership for data reporting and workforce planning.

National Security

Comp. & Benefits

No H1B

U.S. Citizen Only

Responsibilities

Developing, implementing, and overseeing national Workers' Compensation policies, Standard Operating Procedures (SOPs), and directives to ensure compliance with DHS, OPM, and DOL requirements

Providing agency-wide leadership for data reporting strategies, chargeback cost monitoring, and workforce planning projections, ensuring data-driven decision-making across the agency

Conducting comprehensive data analysis on claims costs, processing timelines, chargeback trends, and workforce injury metrics to identify areas for improvement and cost savings

Coordinating internal and external reviews and audits ensuring the accuracy and completeness of all documentation, prepares data packages, findings reports, and audit documentation for CBP, DHS, DOL, OPM, and GAO

Coordinating internal quality assurance reviews of claims processing, chargeback billing, and compliance reporting for CBP components to ensure adherence to federal regulations and agency policies

This includes developing audit protocols, conducting on-site reviews, and preparing audit reports

Qualification

Workers' Compensation policiesCompliance with FECAData analysisQuality assurance reviewsExecutive-level briefingsAdvisory servicesProgram evaluationsChargeback processesWorkforce injury programs

Required

You must be a U.S. Citizen to apply for this position

Males born after 12/31/1959 must be registered with Selective Service

Primary U.S. residency for at least three of the last five years

All pre-employment processes will be conducted in English

You may be required to pass a background investigation

CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures

Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process

Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/14/2026

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Developing, implementing, and overseeing workers' compensation policies, SOPs, or directives in compliance with the Federal Employees' Compensation Act (FECA) and guidance from DOL and OPM. Providing expert-level advisory services on workers' compensation claims administration, chargeback processes, and workforce injury programs. Leading or coordinating program evaluations, audits, quality assurance reviews, or compliance assessments related to workers' compensation or HR programs. Preparing executive-level briefings, reports, or policy recommendations for senior leadership or external oversight bodies

Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible

Please upload your resume under the 'Resume' document type

Any other relevant supporting documents should be uploaded under their appropriate document types as mentioned above

Only resumes up to a total of two pages will be accepted

Applicants with resumes exceeding two pages will be removed from consideration

Do not submit documents as a PDF Portfolios

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment

You will receive credit for all qualifying experience, including volunteer experience

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity

During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years

Company

U.S. Customs and Border Protection

Glassdoor3.9

U.S. Customs and Border Protection is a federal law enforcement agency of the United States Department of Homeland Security. It is a sub-organization of U.S. Department of Homeland Security.

Founded in 2003

Washington, District of Columbia, USA

10001+ employees