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Walmart Canada · 1 day ago

Staff Product Manager

(USA) Crossman Respect Building CA SUNNYVALE Home Office

Full-time

Onsite

Senior Level, Lead/Staff

$179K/yr - $286K/yr

5+ years exp

Walmart Canada is seeking a Staff Product Manager to lead the development and execution of CRM strategies for Walmart customers. The role involves collaborating with cross-functional teams to influence product decisions and drive product discovery processes while ensuring successful development and implementation of CRM products.

DeliveryRetailShopping

Responsibilities

Lead the development and execution of CRM strategies, including personalized emails, push notifications, and in-app messages for Walmart customers

Collaborate with cross-functional teams within the marketing technology organization and across Walmart to efficiently execute business critical initiatives, including but not limited to customer funnel, lifestyle, inspirational content, acquisition, preferences, propensities, multi-channel interactions, attribution, and channel orchestration

Influence product decisions for Walmart’s owned-and-operated and offsite efforts, impacting millions of customers

Develop and champion the product vision, strategy, and roadmap for CRM products and personalization models aligned with corporate goals

Conduct research, analyze feedback, and evaluate competitive landscapes to identify new product opportunities and enhancements

Drive the product discovery process for complex and ambiguous projects by collaborating with business, UX, and Engineering teams to assess value, usability, and feasibility

Specify, prioritize, and communicate both high-level and detailed product requirements to ensure successful development

Support product implementation by working closely with Engineering and Project Management, making scope trade-off decisions, and coordinating product launches

Oversee post-launch activities, validate product functionality, and continuously improve key product metrics

Contribute to resource planning and drive process improvements across multiple teams to ensure program success

Align stakeholders, including senior leaders, to manage competing priorities and ensure cohesive product development

Exercise technical judgment to maintain realistic and attainable goals for programs, projects, and products within timelines

Qualification

Product managementE-commerce product managementMachine learningData analysisTechnical specificationsGo-to-market strategiesAgile developmentStakeholder managementProduct testing

Required

Master's degree or equivalent in Business Administration, Computer Science, Engineering (any), Information Systems Management, or related area and 5 years of experience in product management or a related field; OR Bachelor's degree or equivalent in Business Administration, Computer Science, Engineering (any), Information Systems Management, or related area and 7 years of experience in product management or a related field

Must have experience with: Writing detailed requirements with technical specifications, driving roadmap, and managing multiple stakeholders; Performing extensive technical research, competitor research, customer research and market analysis for developing solutions; Defining metrics and KPIs for enhancing product performance; E-commerce product management; Machine learning for customer classification/categorization and recommendations; Analyzing qualitative and quantitative data and building data analysis and product performance reports; Software, API, and database architecture analysis for product platforms - web and mobile application; Developing Go-to-market strategies for product rollout/launch to enhance product adoption; Creating product testing plans and performing product testing to monitoring product functionalities and performance; Developing project proposals and building business cases for performance projections and efficient product execution; and Web and mobile applications/services and agile development methodology

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting.

Other benefits include short-term and long-term disability, education assistance with 100% company paid college degrees, company discounts, military service pay, adoption expense reimbursement, and more.