Desktop Support Technician - IT jobs in United States
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Service Metal Products ยท 1 week ago

Desktop Support Technician - IT

positionHouston, TX
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$24/hr - $32/hr

Service Metal Products is a Master Distributor of industrial pipe fittings, valves, and flanges, and they are hiring a Desktop Support Technician to join their growing company. The role involves providing critical IT support for employees, including responding to help desk communications and performing network troubleshooting.

HardwareIndustrialManufacturingWholesale
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H1B Sponsor Likelynote

Responsibilities

Respond to all IT Help Desk communications to resolve issues
Perform network troubleshooting issues
Perform M365 administration remotely
Update internal users' software and applications
Work together as a team with the IT Department to accomplish goals
Develop training material for employees on new hardware and software

Qualification

Windows administrationM365 administrationRemote Desktop SessionsLAN network setupMulti-taskingTeam player

Required

B.S. in Computer Science, or STEM related education, or equivalent experience. Our team values real world experience
Experience with managing devices remotely using Remote Desktop Sessions
Experience with Windows & M365 administration
Experience with setting up basic LAN networks
Must be able to multi-task
Must be able to work without direct daily supervision
A team player looking to accomplish company goals with hard work and a positive attitude

Benefits

Health, Dental, Life, and Disability insurance
Health Reimbursement Account (HRA)
401K retirement plan with a 3.5% match
Participation in a profit-sharing plan
PTO (Paid Time Off)
Paid holidays
A floating holiday
Paid parental leave
Yearly bonus based on the company meeting targeted goals

Company

Service Metal Products

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Service Metal is a Master Distributor of industrial pipe fittings, flanges, and valves.
dateFounded in 1954
location
St Louis, Missouri, USA
people-size51-200 employees
web-link
http://servicemetal.net/

H1B Sponsorship

Service Metal Products has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
2022 (1)
2021 (2)
2020 (2)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase