Banner Health · 1 day ago
Front Desk Patient Financial Representative Gastroenterology GI
Phoenix, AZ
Full-time
Onsite
Entry Level
1+ years expBanner Health is committed to making health care easier and better for patients. The Front Desk Patient Financial Representative will conduct registration, collect payments, and provide financial counseling to enhance patient experience and maximize reimbursement.
Health CareInsuranceNon Profit
Responsibilities
Performs pre-registration/registration processes, verifies eligibility and obtains authorizations, submits notifications and verifies authorizations for services
Verifies and understands insurance benefits, Collects patient responsibility based on estimates at the time of service or during the pre-registration process
May provide financial counseling to patients and their families
Acts as a liaison between the patient, the billing department, vendors, physician offices and the payor to enhance account receivables performance and meet payment collection goals, resolve outstanding issues and/or patient concerns and maximize service excellence
Communicates with physicians, clinical and hospital staff, nursing and Health Information Management Services to resolve outstanding issues and/or patient concerns
Consistently meets monthly individual productivity goal as determined by management
Provides a variety of patient services and financial services tasks
Works independently under regular supervision and follows structured work routines
Qualification
Required
High school diploma/GED or equivalent working knowledge
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience
Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently
Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences
Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment
An Arizona Criminal History Affidavit must be signed upon hire
Preferred
Work experience with the Company's systems and processes is preferred
Previous cash collections experience is preferred
Additional Related Education And/or Experience Preferred
Company
Banner Health
Banner Health operates as a nonprofit health care system in the United States. The company offers hospital care, home care, hospice care,
10001+ employees
H1B Sponsorship
Banner Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (70)
2023 (35)
2022 (47)
2021 (51)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Diane and Bruce Halle Foundation
2025-10-24Grant
Leadership Team
Andy Kramer Petersen
President & CEO Banner Health Foundation
Brian P. Kellar
Chief Executive Officer
Recent News
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