Sierra Central Credit Union · 1 day ago
Financial Services Associate I - IV
Yuba City, CA
Part-time
Onsite
New Grad, Entry, Mid, Senior Level
$20.09/hr - $28.16/hr
0+ years expSierra Central Credit Union is seeking a reliable and customer-focused individual to join their team as a Financial Services Associate I-IV. The role involves providing exceptional customer service, processing transactions accurately, and promoting the credit union's products and services to customers.
BankingCredit CardsFinancial Services
Responsibilities
Greeting customers and assisting them with their banking needs
Processing deposits, withdrawals, and other transactions accurately and efficiently
Balancing cash drawers and reconciling discrepancies
Cross-selling bank products and services to customers
Inputting new account/loan applicant requests
Assisting customers with account inquiries and problem resolution in a professional manner
Adhering to bank procedures and security protocols to ensure the safety of customer transactions
Willing to travel and work at other branches as business needs dictate, sometimes on short notice
Qualification
Required
High school diploma or equivalent
Strong communication and interpersonal skills
Ability to work efficiently in a fast-paced environment
Attention to detail and accuracy in handling transactions
Must pass background check
Preferred
Previous customer service experience preferred
Comfortable doing sales and cold-calling
Knowledge of banking products and services is a plus
Financial Service Associate I - No banking to less than 3 years of banking/financial institution experience. Cash handling and customer service preferred
Financial Service Associate II - Three years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one year experience as Financial Service Associate preferred
Financial Service Associate III - Four years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred
Financial Service Associate IV - Four plus years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred
Benefits
Medical, Dental & Vision Insurance options
Voluntary Lines including hospital indemnity, accident, and critical illness policies
Company Paid HRA (with enrollment in certain health plans)
Company Paid Basic Term Life Insurance
Coverage at 2× annual base salary, up to a maximum of $500,000 for full-time employees/$25,000 for part-time employees
Company Paid Long-Term Disability Insurance for Full-Time Employees
Company Paid Telehealth Services Membership (Teladoc)
Company Paid Employee Assistance Program (EAP)
401(k) Retirement Plan
Employer-funded safe harbor contribution of 3% of employee's eligible earnings
Discretionary employer match on employee contributions
Flexible Spending Accounts
HSA
Medical FSA
Dependent Care FSA
Limited Purpose FSA
Paid Time Off
Vacation accruals based on status and tenure within company
12 sick days accrued annually for full-time employees
1 hour for every 30 hours worked for part-time employees
11 paid holidays (eligible after 90 days of employment)
Travel Expense Reimbursement
All necessary and work-related travel expenses will be reimbursed in accordance with company policy
Company
Sierra Central Credit Union
Sierra Central Credit Union is a credit union company that offers online banking, mobile wallet, and loan services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ronald Sweeney
President and CEO
Ernie Martin
SVP Chief Lending Officer
Recent News
2025-10-28
American Banker
2023-12-25
Company data provided by crunchbase