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Out West Restaurant Group · 3 weeks ago

Host/ Server Assistant

Brea, CA

Full-time

Onsite

New Grad, Entry Level

$16.50/hr - $16.50/hr

Out West Restaurant Group, the largest franchisee of Outback Steakhouse, is seeking a Host/Server Assistant to enhance the dining experience for guests. The role involves greeting guests, managing seating arrangements, and providing exceptional service while adhering to hospitality standards.

Restaurants

Responsibilities

Making a memorable first and last impression

Greeting incoming and departing Guests in a welcoming manner. Seating the guest in the dining and bar areas, while ensuring a smooth handoff to service staff

Coordinating the wait, and seating Guests with a sense of urgency

Always smiling and having genuine conversations with Guests

Will have a general knowledge of the food and drink menu and be able to recommend and upsell products

Answers the phone in a prompt and professional manner and directs calls

Is a team player and assists throughout the restaurant by bussing tables, delivering food and bar beverages, assisting with guests, and ensuring that every opportunity to WOW a customer is completed. Teamwork is essential and required by all Outbackers

Leads the lobby experience for each Guest, following Outback hospitality standards

Committed to safe food handling, cleanliness, safety and sanitation standards during the shift

Qualification

Responsible Beverage Service CertificationCustomer ServiceFood KnowledgeTeamworkAttention to Detail

Required

Ability to lift and/or move up to 30 lbs.; able to work in hot and cold environments

Ability to walk, stand, or bend for long periods of time while performing essential job duties

For all California based positions: Responsible Beverage Service Certifications Required (can be completed during training, and up to 60 days after start date)